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LAlmo
Beginner
173 Views

Intel® Ethernet Converged Network Adapter X710-DA2 keep getting this message in a loop: Port 0: link state change event Port 1: link state change event

I'm using the Intel X710-DA2 Nic on Linux connected to Ixia traffic generator and i get this message every second in a loop

Port 0: link state change event

Port 1: link state change event

 

Notes:

I have the latest i40e driver and latest Nic FW.

The Ixia port and the cables are 100% Good.

I did all the manual instruction for performance.

 

Any idea?

 

Thanks,

Liran.

0 Kudos
3 Replies
CrisselleF_C_Intel
Moderator
81 Views

Hello Liran,

 

Thank you for posting in Intel Ethernet Communities. 

 

Please provide the following information as this would help us in checking your query.

1.) Is this your first time encountering the issue? If yes, is there any software or hardware changes on your system?

2.) Is there any effect on the performance of the NIC every time you got the message? If yes, kindly share more details.

Port 0: link state change event

Port 1: link state change event

3.) Please share the link where the driver was downloaded from.

4.) Kindly provide the PBA and serial number of the adapter. You may refer to the link below on where to find the PBA number. You may also provide photos of the adapter focusing on the markings (white sticker) found on the physical card for us to double check on it. The PBA is consist of 6-digit number located at the last part of the serial number.

https://www.intel.com/content/www/us/en/support/articles/000007022/network-and-i-o/ethernet-products...

 

Awaiting to your response.

 

In case we don't receive a reply, we will follow up after 3 business days.

 

Best regards,

Crisselle C

Intel® Customer Support

CrisselleF_C_Intel
Moderator
81 Views

Hello Liran,

 

Good day!

 

Please provide the requested information for us to proceed checking your query.

 

We look forward to your response.

 

In case we don't receive a reply, we will follow up after 3 business days.

 

Best regards,

Crisselle C

Intel® Customer Support

CrisselleF_C_Intel
Moderator
81 Views

Hello Liran,

 

How are you today?

 

Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future.

 

May you have an amazing day ahead!

 

Best regards,

Crisselle C

Intel® Customer Support

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