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Intel I226-V / Intel NUC13 i7

dogboy
Beginner
1,323 Views

Hello,

I know this has been discussed on many forums, but I cannot find an acceptable solution.

I have an Intel NUC13i7 which has an Intel I226-V Ethernet controller.

I cannot connect to my network (and internet) above around 40 Mbps. 

I read that by disabling the network adapter in the windows device manager, waiting 6 secs then re-enabling it fixes the issue (For that session only). Most of the time this works. But sometimes, like now it does not.  This really make the NUC unusable, as it it does not function as it should and as I need it to.

The I226-V driver is dated 09/02/2023 Version 2.1.3.3 and my OS is Windows 11 Pro.

I have tried all the normal suggestions like reinstalling the driver etc and a fresh install of windows and even trying Win10,  but nothing seems to work.

 

Surely, Intel, you must have a fix for this well documented and well know problem that seems to exist across many different MB manufacturers. 

As my problem is with a new Intel branded NUC13i7 and it has an Intel ethernet controller I thought that posting the problem here is the first step, as this to me, seems very much like an Intel problem.

 

Thanks

Paul 

 

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12 Replies
dogboy
Beginner
1,265 Views

Does anyone have any suggestions or ideas how to fix this?

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Sreelakshmi1
Employee
1,200 Views

Hello dogboy,


Thank you for posting in Intel community forum.


Thank you for sharing the details. We will check and get back with an update shortly.


Regards,

Sreelakshmi B


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dogboy
Beginner
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Hi Sreelakshmi B,

Thank you for taking time to look into this problem.

I look forward to your reply.

Regards,

Paul

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Sreelakshmi1
Employee
1,126 Views

Hello dogboy,


Good day!


Kindly confirm if the Intel I226-V Ethernet controller is embedded along with Intel NUC13i7.


Regards,

Sreelakshmi


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dogboy
Beginner
1,105 Views

Hi Sreelakshmi,

 

Thanks for getting back to me.

I can confirm that it is an Intel I226-V Ethernet controller which is embedded into an Intel NUC13i7 (Intel branded).

Thanks

Paul

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Sreelakshmi1
Employee
1,094 Views

Hello dogboy,


Good day!


Thank you for the confirmation. We will check and get back to you with an update.


Regards,

Sreelakshmi


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Jan10
Beginner
1,065 Views

Hello,

Disable PCIe ASPM support in BIOS and leave only Native ACPI OS PCIe Support
It helped me.

Jan

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dogboy
Beginner
998 Views

Hi Jan,

 

I will give that a go, maybe that may work for me as well.

Thank you for taking time to respond!

Paul 

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dogboy
Beginner
988 Views

Hi Jan,

I just checked all the options in the BIOS and it seems like I do not have options to change the PCIe ASPM or Native OS PCIe support.

 

Thanks

Paul 

 

 

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Jan10
Beginner
977 Views

Hi Paul,

 

Power, Performance and Cooling

    Secondary Power Settings

        PCIe ASPM Support

        Native ACPI OS PCIE Support

 

You must scroll the page down. These options are the last ones.

 

Jan

 

   

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Sreelakshmi1
Employee
1,007 Views

Hello dogboy,


Good day!


As you have confirmed that the Intel I226-V Ethernet controller is embedded into an Intel NUC13i7, we request you to contact ASUS as all Technical and Warranty Support for Intel’s NUC 7 through NUC 13 Systems has transitioned to ASUS as of January 16, 2024.


Please refer to the below article for reference.


https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html


We would like to inform you that we are closing this request. Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

 

Thank you for understanding.


Regards,

Sreelakshmi


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dogboy
Beginner
998 Views

Hi Sreelakshmi,

 

Thank you for your reply.

This is exactly what I was expecting! I can't see Asus providing an answer either.

Looks like the only real answer to this is to disable the port and purchase a 2.5 gig USB Ethernet adapter, as the onboard Ethernet is not fit for purpose in this setup. And as I intended to use all the USB ports for a project, it means I also need a powered USB hub.

Not really the answer I wanted, but I suppose it will have to do.

 

Thanks

Paul 

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