Intel I350 T2 Win 10 bluescreen

[ChrisN]

Windows version: Windows 10 Enterprise Version: 21H2 OS Build: 19044.2075 Intel Proset: 27.6 Network card: Intel I350-t2 Driver version: 12.18.13.0 Driver date: 2021-12-14 Hi , I am facing bluescreen on I350-T2 when try to disable Interrupt Moderation or any other settings with the code BUGCODE NDIS DRIVER. On a second identical PC i have with the second card with Windows 10 Enterprise build 1809 and latest drivers I do not have this problem or blue screen. No the card is not malfunctioning i have already done the changeover with the second identical PC I have. Regards, Chris

[Mike_Intel]

Hello ChrisN,

Thank you for posting in Intel Ethernet Communities. 

For us to further check the issue, please provide the following details.

1. Are you using an embedded/onboard i350-T2 or a PCIe card?
2. What is the brand and model of your board/system?
3. Are you getting the Blue screen error during the driver installation?
4. Kindly provide the link of your driver.
5. Please provide a screenshot of the issue.

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support 

[Mike_Intel]

Hello ChrisN,

I hope you're having a wonderful day. I am just sending a soft follow up on the information that we requested for us to further assist you. We will wait for your reply. 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support 

[Mike_Intel]

Hello ChrisN,

I am just sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Thank you and stay safe.

Best regards,

Michael L.

Intel® Customer Support