Community
cancel
Showing results for 
Search instead for 
Did you mean: 
idata
Community Manager
1,732 Views

Intel PRO/1000 PT Dual Port, only 100Mbit on port 1.

I have a Intel PRO/1000 PT Dual in my pfsense-router.

Problem is, port no.1 is indicating 1Gbit, both card and PC but it can only deliver 100Mbit.

I have a 200Mbit connection, so I tried the card out in my dekstop PC.

Port 2 is ok, I measure 200Mbit on this port, 1Gbit connection between modem and PC.

Port 1 also reports 1Gbit connection but only deliver 100Mbit when measuring.

Intel diagnostics says AOK on both ports and passes all tests, but still port 1 can only deliver 100Mbit, despite the connection reports 1Gbit

So, is the card totally gone, or is it possible to save and get back to its former glory with 1Gbit?

0 Kudos
4 Replies
Mark_H_Intel
Employee
55 Views

Was this once working as you expected, and then something changed? How are you using the two ports? Are they bonded/teamed?

What OS were you running on your PC when you tested? How did you measure the throughput on the ports?

If this is a hardware issue with the adapter, I doubt that there is anything you can do to bring it back. If your PC is running Windows, you could try running the diagnostics on the adapter to compare each of the ports to see if anything shows up there.

Mark H

idata
Community Manager
55 Views

This worked before, I could measure 200Mbit from my WAN on both ports.

I have not changed anything.

I use both ports, the card is in a pfsense router, one port for WAN, and one for LAN.

I have tested both Windows 7 x64 and pfsense, same results on both machines.

I am measuring via a swedish testsite, Port 1 measures 100Mbit, port 2 200Mbit on the same connection, same cable.

Though modem, card an PC indicates 1Gbit connection, port 1 can only bring 100MBit.

The diagnostic says both ports are ok.

Mark_H_Intel
Employee
55 Views

I believe the next step is to replace the adapter. If you are the original purchaser of a retail adapter, the http://www.intel.com/support/network/sb/cs-009721.htm limited lifetime warranty applies. If you contact Intel customer support, they will help you.

If your adapter is not covered by the warranty, I would consider buying a newer adapter. The Ethernet controllers have gone through a few generations since your adapter was developed. Check out http://ark.intel.com/compare/59062,50494 this comparison between the http://ark.intel.com/products/50494/Intel-PRO1000-PT-Dual-Port-Server-Adapter Intel® PRO/1000 PT Dual Port Server Adapter and the newer http://ark.intel.com/products/59062/Intel-Ethernet-Server-Adapter-I350-T2 Intel® Ethernet Server Adapter I350-T2. Of course you will have to check out compatibility with your router if you change adapters.

Mark H

idata
Community Manager
55 Views

I'll check the warranty out, otherwise I will look for a new adapter.

I just completed test with iperf and anthoer, yet slowe card:

Port 2: Maxed out on 645Mbit/s down, 555Mbit/s up.

Port 1: Maxed out on 125Mbit/s down, and about 110Mbit/s up.

Reply