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Hugowe
Beginner
1,213 Views

Intel(R) Ethernet Connection (7) I219-V

Hello I recently flashed my BIOS with the latest version, and now my Intel(R) Ethernet Connection (7) I219-V is having start issues. 

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

The most recent event is:

Device PCI\VEN_8086&DEV_15BC&SUBSYS_7B221462&REV_10\3&11583659&0&FE had a problem starting.

Driver Name: oem33.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: e1dexpress
Lower Filters:
Upper Filters:
Problem: 0xA
Problem Status: 0xC0000001

Things I have tried:

Installing Intel's generic driver - 

https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10?product=...

and 

Using the eeupdate folder to fix my MAC Address in BIOS being FF:FF:FF:FF:FF:FF by installing the system file iqvw64e.sys and executing EEUPDATEW64e -NIC=1 -MAC=<My Mac Address>

 

Resulting issue 

https://ibb.co/4M4sW9w

NIC Bus Dev Fun Vendor-Device Branding string
=== === === === ============= =================================================
1 0 31 06 8086-15BC Intel(R) Ethernet Connection (7) I219-V

1: Updating Mac Address to 309************...Done.
1: Updating Checksum and CRCs...Failed.

I am running Windows 10 Home build  19041 with no restore point 

Motherboard Model: B360 GAMING PLUS (MS-7B22)

BIOS VER: E7B22IMS.2B0

Please help. Thanks! 

Tags (2)
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3 Replies
Michael_L_Intel2
Moderator
1,197 Views

Hello Hugowe,


Thank you for posting in Intel Ethernet Communities. 


I am really sorry to hear that. However, if your card is a 3rd party card, it will not accept Intel's firmware update software and vice versa. Since you are using an embedded network card, it is best to contact the manufacturer of the board on how to update the firmware of the network card.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days.


Thank you.


Best regards,

Michael L.

Intel Customer Support Technicians


Michael_L_Intel2
Moderator
1,173 Views

Hello Hugowe,


I hope you are having a good day.


I just want to check if you were able to speak to your board manufacturer regarding this issue?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days.


Thank you.


Best regards,

Michael L.

Intel Customer Support Technicians


Michael_L_Intel2
Moderator
1,129 Views

Hello Hugowe,


I am just sending another follow up to check if you already contacted the manufacturer of the board. 


Since we have not heard back from you, I need to close this inquiry. 


If you need further assistance, please post a new question.


Thank you.


Best regards,

Michael L.

Intel Customer Support Technicians


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