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GBenn10
Beginner
187 Views

Intel(R) Ethernet Connection X722 for 10GbE SFP+ Windows Server 2019 "This device cannot start. (Code 10)" {Operation Failed} The requested operation was unsuccessful. Have attempted to update NVM, no change.

 
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6 Replies
Michael_L_Intel2
Moderator
159 Views

Hello GBenn10,

 

Thank you for posting in Intel Ethernet Communities. 

 

I am sorry to hear that. Let me gather more details for me to further assist you.

 

  1. Is it working fine before?
  2. When did you purchase the card?
  3. When you tried to update the NVM, was it successful?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

GBenn10
Beginner
159 Views

No Some time in the last couple of months. Not right away, no.  I had to do it in stages./ / Graeme Bennett 780-483-2727 1-888-8amador (1-888-826-2367) www.amador.ca <http://www.amador.ca> amador business computers inc. <http://www.amador.ca>
Michael_L_Intel2
Moderator
159 Views

Hello GBenn10,

 

Thank you for the update. However, I did not understand the answer on my 3rd question. Were you able update the NVM firmware of the card?

 

By the way, are you using on-board network card? If yes, can you provide the model of your system or your board?

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

 

Michael_L_Intel2
Moderator
159 Views

Hello GBenn10,

 

I just want to make a follow up on the information that we requested.

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

GBenn10
Beginner
159 Views

Hello MikeL_Intel, I have resolved the issue, you can close your call. Graeme Bennett 780-483-2727 1-888-8amador (1-888-826-2367) www.amador.ca <http://www.amador.ca> amador business computers inc. <http://www.amador.ca>
KeenTech
Beginner
120 Views

Hello,

I am having the exact same issue, would you share how you resolved it.

Thank you.