Intel(R) Network Connections not installing

[Gabby1]

I cannot install the Intel(R) Network Connections due to the network devices were not detected, please help!Installation not working

[Gabby1 · Accepted solution]

I was installing that product, it cannot be compatible!

[Caguicla_Intel]

Hello Gabby1,

Thank you for posting in Intel Ethernet Communities. 

We noticed that the thread was already locked as the 'Accept as Solution' on your comment was clicked. With this, we would kike to confirm if you still wish to continue working on this request? If yes, please provide the following information. 

1. What is the model of your Ethernet Controller?

2. Please share the link where the driver was downloaded from.

3. Brand and model of your system

4. Operating system used

5. When was the issue first encountered? 

6. Is this is newly integrated system? If no, for how long did the Ethernet worked fine and is there any changes prior to the issue?

Hoping to hear from you soon. 

Should there be no response, I’ll make sure to reach out after 3 business days. 

Best regards,

Crisselle C.

Intel® Customer Support

[Caguicla_Intel]

Hello Gabby1,

Good day!

This is just a follow up to check if you received our reply. If yes, please confirm and provide the information requested in case you still need assistance on this matter. 

Awaiting to hear from you. 

We will follow up after 3 business days in case we don't receive a reply.

Best regards,

Crisselle C.

Intel® Customer Support

[Caguicla_Intel]

Hello Gabby1,

I hope this message finds you well!

Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.

Best regards,

Crisselle C.

Intel® Customer Support