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Intel (R) ethernet connection (2) I219-V

joaquin1212
Beginner
490 Views

The device is capped at 100mb. I have just upgrade the speed of my internet provider to 600 mb.

I have the laptop which get near that 600 mb, but my main computer does get it. When I change the properties to 1GB, the system disconnect the conexion automatically. I attach the TXT file where you can find the system information.

Can you help me, please?.

0 Kudos
2 Replies
AlfredoS_Intel
Moderator
446 Views

Hi joaquin1212,

Thank you for posting in our Intel® Ethernet Communities Page.

Please answer the following questions so we can have a better understanding regarding your concern:

1. There are routers which does not support 1GBps connections. May we know the brand and model of the router?

2. How is the laptop connected to the router? Is it with via a wireless connection:

3. Have you done any troubleshooting before you created this thread?




We look forward to hearing from you. If we do not get your reply, we will follow up after 3 business days.



Best Regards,

Alfred S

Intel® Customer Support


AlfredoS_Intel
Moderator
433 Views

Hi Joaquin,

We are just following up.

It looks like you need more time to provide the information that we asked.

We will follow up again after 3 business days. Should we not hear from you, our system may automatically close the thread.



Best Regards,

Alfred S

Intel Customer Support 


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