Intel X520-T2 in Dell 740XD PCIe slot not showing up as a network interface

[epradox]

I am having issues with my 740xd recognizing my intel x520 10gb pcie card as a network interface.

When I go under System > PCIe slots, it shows the slot as populated with a "82599 10 Gigabit TN Network Connection" intel 8 lanes gen 3 but no part or serial number and says health status Ok.

Under Hardware Inventory, it shows all the info as well. It is in a PCIe gen 3 x16 slot so wondering if that has any affect being a x8 card but I wouldn't think it should.

When I go under System > Network Devices it only shows the Integrated NIC 1 QLogic 577xx/578xx 10 Gb Ethernet BCM57800 but not the intel pcie nic.

So under LifeCycle Controller > System Setup I see the Intel x520-t2 adapter show up with the MAC address populated, but when I try to click on it, it just exits the system setup screen back to the main lifecycle controller menu screen. I am unable to get access to the card via idrac to configure its setting and it just instantly kicks me out.

So I tried to update the driver for x520 via usb but get this error message "Unable to complete the firmware update operation because the specified firmware image is for a component that is not in the target system inventory."

What am I missing here?

[Faez_Intel]

Hi epradox,

Good day and thank you for reaching out to Intel Community Support.

For this matter, we would advise for your end to get in touch with the DELL support to further advise. This is due to their Intel NIC has been modified accordingly to run on DELL servers. Please refer the link below to contact to DELL technical support:

https://www.dell.com/support/incidents-online/en-in/contactus/dynamic?ref=cpcl_techithelp-in0_cta_primary_contacttechnicalsupport#

Kindly let us know if you have any further questions.

Thanks,

Faez_Intel

[Faez_Intel]

Hi epradox,

Good day, This is just a follow up on this thread. Please kindly let us know if you have any further questions and we will gladly assist you accordingly.

Thanks,

Faez_Intel

[Faez_Intel]

Hi epradox,

I hope you're having a wonderful day. I am just sending a follow up to check if you still have questions or clarifications. We will wait for your reply. As for now, we will be closing your thread.

Kindly let us know if you have any further questions.

Thanks,

Faez_Intel