Intel X550-T2: Support for HSR and/or PRP

[AyaanAnwar]

Hi all,

I am trying to setup a demo for HSR and/or PRP and have a couple of Intel X550-T2 NICs available. But it looks like the support for the same is disabled by the driver:

sh-5.1# ethtool -k eth0 | grep hsr
hsr-tag-ins-offload: off [fixed]
hsr-tag-rm-offload: off [fixed]
hsr-fwd-offload: off [fixed]
hsr-dup-offload: off [fixed]

sh-5.1# ethtool -k eth0 | grep prp
sh-5.1#

Is there another method to check whether X550-T2 support HSR or PRP? I tried going through the product documentation but couldn't find anything. Some help on confirming this would be highly appreciated.

[Poojitha]

Hi AyaanAnwar,

Greetings for the day!

Thank you for posting in the Intel Community. We sincerely apologize for the delay in our response. We have received your concern and would like to assure you that assisting you is our top priority.

Could you kindly let us know if the issue has been resolved, or if you require further assistance from us? Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

We appreciate your patience and understanding, and we look forward to hearing from you soon.

Regards,

Poojitha

Intel Customer Support Technician

[Poojitha]

Hi AyaanAnwar,

Greetings for the day! 

We are following up to check if you were able to find the information we requested. Kindly confirm at your earliest convenience, so that we can continue assisting you in resolving this matter.

We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician

[Poojitha]

Hi AyaanAnwar,

Greetings for the day! 

We are following up to check if you were able to find the information we requested. Kindly confirm at your earliest convenience, so that we can continue assisting you in resolving this matter.

We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician

[AyaanAnwar]

Hi Poojita,

Apologies for the delayed response. I am still looking for the same information w.r.t. HSR/PRP support on the Intel X550-T2 NIC. Can you help provide confirmation on the same?

Regards,

Ayaan

[Poojitha]

Hi AyaanAnwar,

Thank you for your response. Kindly confirm if you are looking for High-availability Seamless Redundancy (HSR) and Parallel Redundancy Protocol (PRP) support for the Intel X550-T2 NIC.

This information will help us review the complete details and assist you further. We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician

[AyaanAnwar]

Hi Poojitha,

Yes, I am looking for the High-availability Seamless Redundancy (HSR) and Parallel Redundancy Protocol (PRP) features. Are they supported on the Intel X550-T2 NICs?

Regards,

Ayaan

[MACM]

HI AyaanAnwar,

Greetings of the day.

Thank you for your response.

Please allow us sometime, so that we can look into it and get back to you with an update.

Best Regards,

Mohammed Ali CM

Intel Customer Support

[Sazirah]

Hi AyaanAnwar,

Regarding your enquiries, please be inform that HSR and PRP are not supported feature of X550-T2. For your reference on the supported features, please refer datasheet and Feature support matrix as below:

X550 Feature support Matrix - https://www.intel.com/content/www/us/en/secure/design/internal/content-details.html?DocID=335253

X550 Datasheet - https://www.intel.com/content/www/us/en/secure/design/internal/content-details.html?DocID=333369

Hope this clarifies.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[AyaanAnwar]

Hi Sazirah,

Thanks for checking and the confirmation. Is there any other PCIe NIC that supports HSR/PRP?

Regards.

Ayaan

[Poojitha]

Hi AyaanAnwar,

Greetings for the day!

Thank you for your patience. We would like to inform you that HSR and PRP are not supported features on the X550-T2 model. For a detailed list of supported features, we kindly recommend referring to the product datasheet and the Feature Support Matrix.

Please note that access to the CNDA with Intel is required to view these documents.

X550 Feature support Matrix - https://www.intel.com/content/www/us/en/secure/design/internal/content-details.html?DocID=335253

X550 Datasheet - https://www.intel.com/content/www/us/en/secure/design/internal/content-details.html?DocID=333369

If you do not have Intel CNDA access, please sign up for the Intel Resource and Documentation Center with Developer Zone Premier Access by following the article linked below.

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician

[Sreelakshmi1]

Hi AyaanAnwar,

Greetings!

Kindly provide the following details for further analysis:

• Confirmation on how the HSR and PRP setup is implemented.
• List of devices involved in the setup.
• Details on how this was implemented prior to using the X550-T2.
• Confirmation on whether HSR and PRP were successfully implemented on any other adapters.

Thank you for your understanding.

Best Regards,

Sreelakshmi

Intel Customer Support Technician

[AyaanAnwar]

Hi Sreelakshmi,

HSR and PRP are Ethernet standards for redundancy. OEMs usually advertise whether a particular HW supports them or not. An example I could find online is https://www.flexibilis.com/products/flexibilis-redundant-card/.

Since it was mentioned that X550-T2 doesn't support HSR and PRP, my query was whether Intel offers any other PCIe NIC that supports the same?

Regards,

Ayaan

[Poojitha]

Hi AyaanAnwar,

Thank you for your response. We kindly request some time to check with our internal team and provide you with an update.

Best regards,

Poojitha N

Intel Customer Support Technician

[Amina_Sadiya]

Hello AyaanAnwar,

Greeting from Intel!

Thank you for your patience. Regarding your query, As per the update from the internal team we regret to inform you that all Intel Ethernet adapter models are not similar to the FRC models you are referring to, which support HRP/PRP.

Best regards,

Amina

Intel Customer Support Technician