Intel i219-v Capped at 100 mb/s

[Seisbye]

Like many before me.. I'm also having problems with Windows capping my  ethernet to 100 mb/s..

I have been the entire route.. The computer is hooked up directly to the router. i have tried 2 brand new Cat 6 cables.  and to be even more sure. I have borrowed the fluke network tester from work. which tells me the cables are not the cause. 

I have also tried using my wireless connection which gives 456 mb/s  but bad response time for gaming.  so it needs to be wired.  but we are then confident it's not capped from the provider.

I have updated the bios.  for my Prime 560 - Plus motherboard. 

I did then download the latest intel driver. which actually gave me the 1 gbps  dubplex option at the advanced settings.  and it did provide me with the full 500 mb/s  for 1 day..  the next time i startede my computer  we were back at 100 mb/s cap.

I have tried resetting the network stack from this article 

https://www.intel.com/content/www/us/en/support/articles/000058982/wireless/intel-killer-wi-fi-products.html 

I have also tried all other kind of advice i have found online.  disabling all the power save options i could find. 

I have removed the card from device manager,  installed alle different versions of the driver i could find.  intel driver and support assistent. everything is updated to the lastest version. 

i have attached a full summary from the Intel System support utility tool

How do i get the cap removed?

[Meghak]

Hi Seisbye,

Thank you for posting in the Intel Community.

Please accept our sincere apologies for the delay in response.

We have received your concern and would like to assure you that assisting you is our top priority.

Could you please let us know if the issue has been resolved, or if you require further assistance from us?

Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

We appreciate your patience and understanding, and we look forward to hearing from you soon.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Seisbye]

No the issue has not been resolved, since i have no clue what to do next. since I have tried everything i could find online of solutions

[Meghak]

Hi Seisbye,

Thank you for posting in the Intel Community.

This is the first follow-up regarding the issue you reported to us.

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

We await your response to assist you further.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Vik3]

Hi Seisbye,

Thank you for your response.

After reviewing the logs, we can confirm that the system is an ASUS system. Could you please confirm if the NIC card was embedded with the system or purchased separately?

Additionally, could you please provide the details of the current driver?

Best regards,  

Vikas  

Intel Customer Support Technician

[Meghak]

Hi Seisbye,

Greetings for the day!

Please note we have reviewed the logs and the issue further.

Please be informed Intel® Ethernet Connection I219-V is an Ethernet controller.

An Ethernet controller is a microcontroller that is soldered to a motherboard and with additional electrical components provides an Ethernet connection.

The board ASUS PRIME B560-PLUS has this I219-V Ethernet controller soldered on to it.

Hence we request to please contact the OEM for further help in resolving this issue.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Meghak]

Hi Seisbye,

Greetings for the day!

As mentioned on the previous post, we request to please contact the OEM for further help in resolving this issue.

Please find the below link for reference:

https://www.intel.com/content/www/us/en/support/articles/000023129/ethernet-products/gigabit-ethernet-adapters-up-to-2-5gbe.html

Please be informed we will now proceed with closing this case.

Thank you for using Intel products and services.

Best regards,

Megha K

Intel Customer Support Technician