Intel i350-T4 NIC loses vlan and ip settings after windows 10 restart

[TrangA]

Hello,

we are using Intel i350-T4 NIC on all our pcs which have Microsoft Windows 10 Enterprise (2009) Build Nr. 19045.

We installed Wired_driver_29.1_x64.zip and Wired_PROSet_29.1_x64.zip
Unfortunately, all vlan and ip settings are lost after PC restart/reboot. This happens everytime.
Could you support us in this matter?

Thanks for your support

Trang Arndt

[Meghak]

Hi TrangA,

Thank you for posting in the Intel Community.

Please accept our sincere apologies for the delay in response.

We have received your concern and would like to assure you that assisting you is our top priority.

Could you please let us know if the issue has been resolved, or if you require further assistance from us?

Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

We appreciate your patience and understanding, and we look forward to hearing from you soon.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Meghak]

Hi TrangA,

Thank you for posting in the Intel Community.

This is the first follow-up regarding the issue you reported to us.

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

We await your response to assist you further.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Meghak]

Hi TrangA,

Thank you for posting in the Intel Community.

This is the second follow-up regarding the reported issue.

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

We await your response to assist you further.

Thank you for using Intel products and services.

Best regards,

Megha K

Intel Customer Support Technician

[Sreelakshmi1]

Hi TrangA,

Greetings!

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups.

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Best regards,

Sreelakshmi B

Intel Customer Support Technician