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Intel infiband 12800 switch auto backup not working

DShet5
Beginner
246 Views
 
0 Kudos
6 Replies
Mike_Intel
Moderator
119 Views

Hello DShet5,

 

Thank you for posting in Intel Ethernet Communities. 

 

Regarding your concern, we have a different team who can answer and guide you for further assistance. Please open the link below and for their contact details. Thank you.

 

https://www.intel.com/content/www/us/en/support/articles/000007466/network-and-i-o/fabric-products.h...

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

Mike_Intel
Moderator
119 Views

Hello DShet5,

 

I just want to check if you already tried to contact the team that I referred.

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

 

Mike_Intel
Moderator
119 Views

Hello DShet5,

 

I am sending another follow up on the information that I requested. Since we have not heard back from you, I need to close this inquiry. If you need further assistance, please post a new question. 

 

Best regards,

Michael L.

Intel Customer Support Technicians

DShet5
Beginner
119 Views

Hi Mate ,

I had raised tac case and there is bug in version and no fix and workaround .

Thanks

Mike_Intel
Moderator
119 Views

Hello DShet5,

 

I am sorry to hear that. You may continue to coordinate with them on when they can provide a workaround or fix. As for this thread, since you are already talking with them, can we close this thread now?

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

 

DShet5
Beginner
119 Views

Yes, please . Thanks for support mate

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