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Interrupt status failed

Sava30
Beginner
4,041 Views

I started the hardware test from Intel and got the message Interrupt Status Failed. Is that normal or does one have to fix it. What does the interrupt status stand for? Can someone help me?



Interrupt Status : Failed 

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AlHill
Super User
4,035 Views

Run :  https://www.intel.com/content/www/us/en/download/15951/19792/intel-processor-diagnostic-tool.html

and report back.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

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Sava30
Beginner
4,027 Views
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AlHill
Super User
4,022 Views

What "Intel" tool did you run to get the failed message? 

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

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Sava30
Beginner
3,994 Views

I used the Intel Pro Set Adapter Utility and ran the hardware test

Wired_driver_26.4_x64.zip 

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Caguicla_Intel
Moderator
3,967 Views

Hello Sava30,


Thank you for posting in Intel Ethernet Communities. 


We are sorry to hear that you are facing Interrupt status failed issue on your Ethernet. For us to further check the issue, please provide the following details.


1. Brand and model of your motherboard

2. Exact Operating System used

3. Do you use the same 26.4 version for PROSet and driver for your Intel Ethernet I219-V?

4. Do you encounter performance issue on your Ethernet or how does the Interrupt status failed affects the performance on your Ethernet?


Looking forward to your reply.


We will follow up after 3 business days in case we don't hear from you. 


Best regards,

Crisselle C.

Intel® Customer Support


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Caguicla_Intel
Moderator
3,907 Views

Hello Sava30,


Good day!


This is just a follow up message for the information we requested for us to continue checking your query. 


Hoping to hear from you soon.


Should there be no reply, we will follow up after 3 business days. 


Best regards,

Crisselle C.

Intel Customer Support 


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Caguicla_Intel
Moderator
3,855 Views

Hello Sava30,


How are you doing?


Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.


Best regards,

Crisselle C.

Intel Customer Support 


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