Ethernet Products
Intel® Ethernet products and technologies
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
3970 Discussions

Interrupt status failed

Sava30
Beginner
2,759 Views

I started the hardware test from Intel and got the message Interrupt Status Failed. Is that normal or does one have to fix it. What does the interrupt status stand for? Can someone help me?



Interrupt Status : Failed 

0 Kudos
7 Replies
AlHill
Super User
2,753 Views

Run :  https://www.intel.com/content/www/us/en/download/15951/19792/intel-processor-diagnostic-tool.html

and report back.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Sava30
Beginner
2,745 Views
AlHill
Super User
2,740 Views

What "Intel" tool did you run to get the failed message? 

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Sava30
Beginner
2,712 Views

I used the Intel Pro Set Adapter Utility and ran the hardware test

Wired_driver_26.4_x64.zip 

Crisselle_Intel
Moderator
2,685 Views

Hello Sava30,


Thank you for posting in Intel Ethernet Communities. 


We are sorry to hear that you are facing Interrupt status failed issue on your Ethernet. For us to further check the issue, please provide the following details.


1. Brand and model of your motherboard

2. Exact Operating System used

3. Do you use the same 26.4 version for PROSet and driver for your Intel Ethernet I219-V?

4. Do you encounter performance issue on your Ethernet or how does the Interrupt status failed affects the performance on your Ethernet?


Looking forward to your reply.


We will follow up after 3 business days in case we don't hear from you. 


Best regards,

Crisselle C.

Intel® Customer Support


Crisselle_Intel
Moderator
2,625 Views

Hello Sava30,


Good day!


This is just a follow up message for the information we requested for us to continue checking your query. 


Hoping to hear from you soon.


Should there be no reply, we will follow up after 3 business days. 


Best regards,

Crisselle C.

Intel Customer Support 


Crisselle_Intel
Moderator
2,573 Views

Hello Sava30,


How are you doing?


Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.


Best regards,

Crisselle C.

Intel Customer Support 


Reply