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I would like to know how to invalidate the iNVM programming on an i210 phy using EepromAccessTool so the device can be re-programmed. I currently have a HEX file that I intend to use for programming the correct information, but I need to know how to invalidate the current settings, so the chip can be re-programmed.
thanks
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Hi Matt-Fatheree,
Thank you for reaching out to Intel support.
To address your query, please refer to the following resources:
I hope these resources provide the information you need. Please let me know if you have any further questions or require additional assistance.
Best regards,
Simon
Intel Customer Support Technician
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Thank you Simon, but I am unable to access the "EEPROM Tool User Guide", or the link to "EEPROM Access Tool (EAT)", because they require a developer account, and when I try to request access via AGS it rejects my email address.
Is there another way I can access the documents?
Or if not, could you provide me with the contents of the HEX file I would need to use to invalidate the iNVM on the I210 chip?
Thank you
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Hi Matt-Fatheree,
We would like to inform you that the above requested information is available in the Intel® Resource and Documentation Center (RDC). If you already have access to RDC, you can easily find the relevant details by logging in using the link below:
https://www.intel.com/content/www/us/en/resources-documentation/developer.html#gs.l2ynor
If you do not have access to RDC, please refer to below link for How to Apply for an Intel® Resource and Documentation Center (RDC) and/or Intel® Developer Zone (Intel® DevZone) Account.
Additionally, please note that standard Corporate Non-Disclosure Agreement (CNDA) is required to access the RDC. If you do not have an active CNDA, we recommend contacting one of our Intel® Representative / Distributors from your organization, who will be able to assist you in getting the CNDA signed with Intel.
Best regards,
Poojitha N
Intel Customer Support Technician
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Hi Matt-Fatheree,
Good Day!
This is the first follow-up regarding the issue you reported to us.
We wanted to inquire whether you had the opportunity to review our previous message.
Feel free to reply to this message, and we'll be more than happy to assist you further.
Regards,
Simon
Intel Customer Support Technician
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Hi Simon,
Thank you for following up. I submitted a request to get "Developer Zone Premier" access, and that was approved, but when I try to access the links you sent related to EepromAccessTool I am still taken to the page that say "Developer Access Required".
I am particularly interested in the Documentation for EepromAccessTool, because I already have the I210 data sheet, as well as the actual EepromAccessTool executable.
Is there a way you can verify I received the right access rights, and if not let me know what I need to do to get the documentation?
Thanks
Matt
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Hi Matt-Fatheree,
Greetings!!
We would like to inform you that the internal review process for DZP access requests typically takes between one to two weeks. During this time, the request will be evaluated, and you will receive a notification regarding its approval or rejection.
If you have any questions or require further assistance, please feel free to reach out. We appreciate your patience during this process.
Best Regards,
Vishal Shet P
Intel Customer Support Technician
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Hi Matt-Fatheree,
Good Day!
Kindly provide an update on this query. Furthermore, I kindly request you to check internally with your Intel representative regarding the CNDA for your company.
Regards,
Simon
Intel Customer Support Technician
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Hi Matt-Fatheree,
Thank you for contacting Intel.
This is the first follow-up regarding the reported issue. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.
Please feel free to respond to this message at your earliest convenience.
Best regards,
Simon
Intel Customer Support Technician
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I am still unable to access the document for EEPROM tool. It still says developer access required when I attempt to use the link above.
However, I was able to replace the EEPROM chip on the unit, and move past the issue I was having.
You can close this issue for now if you would like.
But it would still be beneficial to get the EEPROM tool documentation.
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Hello Matt-Fatheree,
Good Day!
Regarding your query about the approval of "Developer Zone Premier" access was approved, could you kindly share the confirmation email with us? This will help us cross-check the details and assist you in finding a resolution.
Thank you for your understanding.
Regards,
Manoranjan
Intel Customer Support Technician
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Hello Matt-Fatheree,
Greetings !!
As per the email shared, by now you should have the access. I have gone through the RDC and sharing the direct download link for below, please let us know if you were able to access those links:
EAT :
https://cdrdv2.intel.com/v1/dl/getContent/572162?explicitVersion=true
User guide:
https://cdrdv2.intel.com/v1/dl/getContent/634290?explicitVersion=true
Regards,
Subhashish_Intel.
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Hello Matt-Fatheree,
Great! We are glad that you are able to access the links. Should you require any further assistance, please don't hesitate to write back to us.
Thank you.
Regards,
Subhashish_Intel.
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Hi Matt-fatheree,
Good Day!
As you are able to access the links shared previously, kindly confirm if I can proceed to archive the case associated to this community forum.
Best regards,
Simon
Intel Customer Support Technician
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That would be fine.
You can archive the case.
Thank you again for your help.
Matt
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Hello Matt-Fatheree,
Greetings for the day!
Thank you for confirming. I will proceed with archiving the case
Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.
Thank you for using Intel products and services.
Regards,
Manoranjan
Intel Customer Support Technician
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