Ethernet Products
Determine ramifications of Intel® Ethernet products and technologies
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.
4748 Discussions

Is MPN XL710QDA2 impacted by Product Discontinuance Change Notification #: 118450-00

AKS1
Beginner
1,152 Views

Is MPN XL710QDA2 impacted by Product Discontinuance Change Notification #: 118450-00?

0 Kudos
11 Replies
Mike_Intel
Moderator
1,131 Views

Hello AKS1,


Thank you for posting in Intel Ethernet Communities. 


For us to further check the issue, please provide the following details.


  1. Can you provide photos of the cards on both sides focusing on the markings for me to check and validate the card?
  2. How many cards are you reporting?
  3. When did you purchased the cards?
  4. Where did you purchased the cards?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


0 Kudos
AKS1
Beginner
1,104 Views

Hi Michael L.

thank you for the response, I am working with my team and will update you soon.

0 Kudos
Mike_Intel
Moderator
1,097 Views

Hello AKS1,


Thank you so much for the quick reply. I will wait for your update with the details that we requested.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


0 Kudos
AKS1
Beginner
1,063 Views

Hi i am working with the team for update on your queries. I will update soon.

0 Kudos
Mike_Intel
Moderator
1,056 Views

Hello AKS1,


Thank you for the update, however, can you also tell us when can we expect your next update for us to know when to make a follow up?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


0 Kudos
AKS1
Beginner
1,030 Views

Hi

Please find below mentioned reply for your queries asked by you on ‎09-05-2021 07:59 PM

 

  •   Can you provide photos of the cards on both sides focusing on the markings for me to check and validate the card?- Attached
  •   How many cards are you reporting?-50
  •   When did you purchased the cards? - 5/27/2021
  •   Where did you purchased the cards?- SHI CORPORATION UK LTD
0 Kudos
Mike_Intel
Moderator
1,021 Views

Hello AKS1,

 

Thank you for providing the information that we requested. Please give us 1 to 2 business days to further check if your cards is affected by the Discontinuance announcement.

 

Thank you and stay safe.

 

Best regards,

Michael L.

Intel® Customer Support Technician

 

0 Kudos
AKS1
Beginner
978 Views

Hi

Do we have any update on this.

0 Kudos
Mike_Intel
Moderator
968 Views

Hello AKS1,


Thank you for being patient. Upon checking the 2 port retail XL710QDA2 and XL710QDA2BLK is confirmed not yet discontinued. However, your cards might be an OEM Ethernet adapter which is not made by Intel because there is no Brady ID and No Intel logo anywhere on the board so please check with your supplier also for the availability of the your cards in the coming months.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


0 Kudos
Mike_Intel
Moderator
931 Views

Hello AKS1,


I hope you're having a wonderful day. I am just checking if you still have clarifications and we hope that you are now talking to your supplier for further assistance.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


0 Kudos
Mike_Intel
Moderator
853 Views

Hello AKS1,


I hope this message finds you well. I am just sending another follow up to check if you still have clarifications and to check if you are already talking to your supplier for further assistance.. 

Since we have not heard back from you, I need to close this inquiry. 


If you need further assistance, please post a new question. 


Thank you and stay safe.


Best regards,

Michael L.

Intel® Customer Support Technician


0 Kudos
Reply