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Lost wired NIC after sleep and wake, yellow exclamation mark in Device Manager

Okay666666
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1.png

 

After the device sleeps, the network card will be lost when waking up, the device manager shows a yellow exclamation mark, suggesting that the hardware can not be found, you need to right-click and then click on the scan to detect hardware changes, then the network card will come back, the network can be connected to the normal!

Version Windows 11 IoT Enterprise Edition LTSC
Version number 24H2
Installation date 2024/12/24
Operating system version 26100.2605
.

NIC is intel i217-v
Driver version 12.19.0.16
Driver is windows update automatically installed the latest.

Later, if you manually download and update the driver to 12.19.2.60 from the Intel website, the problem still exists.

The last page of the driver item in the device manager, the power management option has been turned off, which allows the computer to turn off this device to save power, ineffective.Advanced options have tried to adjust the options to reduce speed when power off, power saving Ethernet, link wake up settings, link speed battery saving, system idle power saving, all are invalid.

Power Plan is Superior Performance, Hybrid Sleep is off, PCI Express is off, and Fastboot is also off.

There are 5 errors reported in Event Viewer, in chronological order they are as follows

 

日志名称:          System
来源:            e1dexpress
日期:            2024/12/25 23:03:19
事件 ID:         5001
任务类别:          无
级别:            错误
关键字:           经典
用户:            暂缺
计算机:           666666
描述:
Intel(R) Ethernet Connection I217-V : 无法分配操作所需的资源。
事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="e1dexpress" />
    <EventID Qualifiers="49152">5001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2024-12-25T15:03:19.7305204Z" />
    <EventRecordID>3400</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="6920" />
    <Channel>System</Channel>
    <Computer>666666</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\NDMP11</Data>
    <Data>Intel(R) Ethernet Connection I217-V</Data>
    <Binary>000004000200340000000000891300C0000000000000000000000000000000000000000000000000FFFFFFFF</Binary>
  </EventData>
</Event>

 

日志名称:          System
来源:            e1dexpress
日期:            2024/12/25 23:03:19
事件 ID:         46
任务类别:          无
级别:            错误
关键字:           经典
用户:            暂缺
计算机:           666666
描述:
Intel(R) Ethernet Connection I217-V
PROBLEM: Could not initialize scatter-gather DMA resources necessary for operation.
ACTION: Reduce the number of transmit descriptors and restart.

事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="e1dexpress" />
    <EventID Qualifiers="57348">46</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2024-12-25T15:03:19.7305204Z" />
    <EventRecordID>3401</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="6920" />
    <Channel>System</Channel>
    <Computer>666666</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>Intel(R) Ethernet Connection I217-V</Data>
    <Binary>0000040002003000000000002E0004E00000000000000000000000000000000000000000000000002E0004E0</Binary>
  </EventData>
</Event>

 

日志名称:          System
来源:            e1dexpress
日期:            2024/12/25 23:03:19
事件 ID:         44
任务类别:          无
级别:            错误
关键字:           经典
用户:            暂缺
计算机:           666666
描述:
Intel(R) Ethernet Connection I217-V
PROBLEM: Could not allocate memory necessary for operation.
ACTION: Reduce the number of transmit and receive descriptors, then restart.

事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="e1dexpress" />
    <EventID Qualifiers="57348">44</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2024-12-25T15:03:19.7305204Z" />
    <EventRecordID>3402</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="6920" />
    <Channel>System</Channel>
    <Computer>666666</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>Intel(R) Ethernet Connection I217-V</Data>
    <Binary>0000040002003000000000002C0004E00000000000000000000000000000000000000000000000002C0004E0</Binary>
  </EventData>
</Event>

 

日志名称:          System
来源:            e1dexpress
日期:            2024/12/25 23:03:19
事件 ID:         24
任务类别:          无
级别:            错误
关键字:           经典
用户:            暂缺
计算机:           666666
描述:
Intel(R) Ethernet Connection I217-V
PROBLEM: Unable to start the network adapter.
ACTION: Install the latest driver from "http://www.intel.com/support/go/network/adapter/home.htm".

事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="e1dexpress" />
    <EventID Qualifiers="57348">24</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2024-12-25T15:03:19.7305204Z" />
    <EventRecordID>3403</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="6920" />
    <Channel>System</Channel>
    <Computer>666666</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>Intel(R) Ethernet Connection I217-V</Data>
    <Binary>000004000200300000000000180004E0000000000000000000000000000000000000000000000000180004E0</Binary>
  </EventData>
</Event>

 

日志名称:          System
来源:            Microsoft-Windows-NDIS
日期:            2024/12/25 23:03:19
事件 ID:         10317
任务类别:          PnP
级别:            错误
关键字:           (16384),(16),(4),(2)
用户:            SYSTEM
计算机:           666666
描述:
微型端口 Intel(R) Ethernet Connection I217-V、{06cb9093-bdac-4f81-84ee-6ba4cc09dec1} 包含事件 Fatal error: The miniport has failed a power transition to operational power
事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-NDIS" Guid="{cdead503-17f5-4a3e-b7ae-df8cc2902eb9}" />
    <EventID>10317</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>2</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000004016</Keywords>
    <TimeCreated SystemTime="2024-12-25T15:03:19.7334543Z" />
    <EventRecordID>3404</EventRecordID>
    <Correlation ActivityID="{06cb9093-bdac-4f81-84ee-6ba4cc09dec1}" />
    <Execution ProcessID="4" ThreadID="6708" />
    <Channel>System</Channel>
    <Computer>666666</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="IfGuid">{06cb9093-bdac-4f81-84ee-6ba4cc09dec1}</Data>
    <Data Name="IfIndex">2</Data>
    <Data Name="IfLuid">1689399616077824</Data>
    <Data Name="AdapterName">Intel(R) Ethernet Connection I217-V</Data>
    <Data Name="MiniportEventEnum">74</Data>
  </EventData>
</Event>

A temporary solution is to scan Device Manager to detect hardware changes or restart the computer.

Finally, I'll post a picture of the normal state of the capture

2.png

 

By the way, I posted the same content in MS, Chinese version
answers.microsoft.com/zh-hans/windows/forum/windows_11-hardware/%E7%9D%A1%E7%9C%A0%E5%86%8D%E5%94%A4%E9%86%92/7e7a53d7-528f-4933-bbbd-b5d24535083d

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