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MDT Error on Intel e1d drivers with Dell

Rich_Tech
Beginner
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I have an issue at the moment where I am unable to find the correct driver for a Dell Latitude 5430 Laptop we have, its service tag is F9DBTV3 if you want to verify it.

 

I have downloaded the associated drivers from Dell for it, as well as the various intel driver packs and it keeps failing within MDT for all of these with the error shown below.

 

mdterror.PNG

 

Can someone point me out possibly whats going wrong with this ?

 

Thanks,

 

Rich

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Meghak
Employee
213 Views

Hi Rich_Tech,

 

Thank you for posting in the Intel Community.

 

Please accept our sincere apologies for the delay in response.

 

We have received your concern and would like to assure you that assisting you is our top priority.

 

Could you please let us know if the issue has been resolved, or if you require further assistance from us?

 

Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

 

We appreciate your patience and understanding, and we look forward to hearing from you soon.

 

Thank you for using Intel products and services.

 

Best Regards,

Megha K

Intel Customer Support Technician


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Meghak
Employee
193 Views

Hi Rich_Tech,

 

Thank you for contacting Intel.

 

This is the first follow-up regarding the issue you reported to us.

 

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

 

We await your response to assist you further.

 

Thank you for using Intel products and services.

 

Best Regards,

Megha K

Intel Customer Support Technician


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Meghak
Employee
170 Views

Hi Rich_Tech,

 

Thank you for contacting Intel.

 

This is the second follow-up regarding the reported issue.

 

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

 

We await your response to assist you further.

 

Thank you for using Intel products and services.

 

Best regards,

Megha K

Intel Customer Support Technician


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Simon-Intel
Employee
149 Views

Hi Rich_Tech,


Greetings for the day!


We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. 


Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.


Regards,

Simon

Intel Customer Support Technician


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