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Miniport Intel(R) I350 Gigabit Network ERROR

IG23
Beginner
288 Views
Miniport Intel(R) I350 Gigabit Network Connection #4, {a8cbce9b-0360-413b-9df7-a8c901ee15a0}, had event Fatal error: The miniport has detected an internal error.
 
This is causing the server to crash into an unresponsive state.  In order to clear this, the server must be completely powered down.  We even have to unplug the server so it has no power before it boots back up to a working state.
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3 Replies
Crisselle_Intel
Moderator
261 Views

Hello IG23,


Thank you for posting in Intel Ethernet Communities. 


We are sorry to hear that you are experiencing issue on your Intel(R) I350 Gigabit Network.


For us to check your query, kindly provide the following information. 

1. When was the issue first encountered? 

2. Is the Intel(R) I350 Gigabit Network working fine before on your server? If yes, for how long? 

3. Is there any change prior to the issue?

4. Where did you see the error on your Intel(R) I350 Gigabit Network? 

5. How often does the issue occurs?


Awaiting to your reply. 


We will follow up after 3 business days in case we don't hear from you.


Best regards,

Crisselle C.

Intel® Customer Support


Crisselle_Intel
Moderator
230 Views

Hello IG23,


Good day!


This is just a follow up to check if you read our previous reply. If yes, kindly confirm and provide the information requested for us to proceed checking your query.


Looking forward to hear from you. 


Should there be no response, we will reach out after 3 business days. 


Best regards,

Crisselle C.

Intel® Customer Support


Crisselle_Intel
Moderator
201 Views

Hello IG23,


How are you doing?


Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.


Best regards,

Crisselle C.

Intel® Customer Support


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