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My Ethernet Card Is Not Working

ÖzgürS
Beginner
505 Views

My ethernet card does not go above 95 at the moment while getting 115 Mb speeds. While there was no such problem before, I am now facing this problem. I have done driver updates and uninstalling and reinstalling. No way did my problem get fixed.

Motherboard: Z390 Gaming Edge AC
Ethernet Card : Intel(R) Ethernet Connection (7) I219-V

 

When I measure speed, internet usage is 100%, this was not happening before. I can get speeds of 115 and above with wifi.

 

Ethernet driver is the latest version. Please help me. I'm from Türkiye.

 

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Irwan_Intel
Moderator
469 Views

Hi OzgurS,

 

Thank you for posting in the Intel Ethernet Communities.

 

In order for us to investigate further, please provide the information below.


1) Your operating system

2) Is the Ethernet adapter detected as Intel(R) Ethernet Connection I219-V on your device manager?

3) Could you please confirm the driver link you're getting the driver from?

3) Is there any error message?

4) Is it an integrated NIC or a NIC card purchased separately?

5) Kindly try the steps provided in our article below.

https://www.intel.com/content/www/us/en/support/articles/000093547/ethernet-products/gigabit-ethernet-controllers-up-to-2-5gbe.html


I look forward to your reply.

 

Thanks,

Irwan_Intel

Intel Customer Support


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Irwan_Intel
Moderator
442 Views

Hi OzgurS,


Just a follow up to see if you have had a chance to gather all the information as needed or do you have any further questions regarding the case?

Feel free to contact us if you need any further assistance, and we will be more than glad to continue assisting you.

 

Regards,

 

Irwan_Intel

Intel Customer Support


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Irwan_Intel
Moderator
401 Views

Hi OzgurS,


Kindly note that we will be closing this request due to the lack of response to our previous follow-ups. If you have any further inquiries in the future, please do not hesitate to submit a new question, as this thread will no longer be monitored.


Regards,


Irwan_Intel

Intel Customer Support


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