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NaponL
Beginner
28 Views

My internet is slow

Hello , I need help

Yesterday, I install gigabit internet(500mbs) in my house. The problem is my computer is the only device in the house that have slow connection. My mobile phones get around 200-300 mbs while my laptop gets around 500 mbs using lan. 

My network driver is intel ethernet connection i219-v. I try to re-install the driver and its not working.

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2 Replies
AlfredoS_Intel
Moderator
9 Views

Hi Naponl,

We are just following up.

It looks like you need more time to provide the information that we asked.

We will follow up again after 3 business days. Should we not hear from you, our system may automatically close the thread.



Best Regards,

Alfred S

Intel Customer Support


NaponL
Beginner
4 Views

I only see this reply . What do I need to provide?