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NIC link is Down/Up

bashtop
Beginner
794 Views
# From debian:stable
cd /home/z/Downloads/ixgbe-5.10.2/src
sudo make
sudo make install
sudo modprobe ixgbe
sudo update-initramfs -u
# sudo rmmod ixgbe
sudo tail -f /var/log/kern.log
Feb 24 07:02:40 DESKTOP-KO7G4JT kernel: [ 2748.506826] ixgbe 0000:07:00.0 enp7s0: NIC Link is Down
Feb 24 07:02:40 DESKTOP-KO7G4JT kernel: [ 2748.610780] ixgbe 0000:07:00.0 enp7s0: NIC Link is Up 10 Gbps, Flow Control: RX/TX
 
 
This message logs loop every 5 sec.
I got similar log on my router.
 
I try windows machine on my router
and it work fine without this loop
 
FANMI, X520-DA1 10GBase PCI Express, E10G41BTDA
 
0 Kudos
8 Replies
Mike_Intel
Moderator
767 Views

Hello bashtop,

 

Thank you for posting in Intel Ethernet Communities. 

 

For us to further check the issue, please provide the following details.

 

  1. What is the model of your Ethernet card?
  2. What is your OS?
  3. Are you using onboard network card or PCIe card?
  4. What is the brand and model of your board or system?
  5. Where can you see this log and how often can you get this error?

 

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel® Customer Support Technician

 

bashtop
Beginner
759 Views
  1. What is the model of your Ethernet card?
    1. FANMI, X520-DA1 10GBase PCI Express, E10G41BTDA
  2. What is your OS?
    1. # From debian:stable
  3. Are you using onboard network card or PCIe card?
    1. FANMI, X520-DA1 10GBase PCI Express, E10G41BTDA
  4. What is the brand and model of your board or system?
  5. Where can you see this log and how often can you get this error?
    1. sudo tail -f /var/log/kern.log

 

I try windows machine on my router,

after more investigation go similar error.

 

Your answers is not very useful for me.

Mike_Intel
Moderator
749 Views

Hello bashtop,

 

I am sorry to hear that, I am still gathering more details for us to investigate the issue. And we all know that there are a lot of possible causes for this problem. And thank you if you want to try a different system or a Windows system to check the connection.

 

Can you also generate the SSU for your system and send it me via direct message for us to further check your system?

Here is the link for the SSU:

 

https://downloadcenter.intel.com/download/26735/Intel-System-Support-Utility-for-the-Linux-Operating...

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel® Customer Support Technician

 

Mike_Intel
Moderator
722 Views

Hello bashtop,

 

I hope you are having a good day. I just want to make a follow up on the SSU logs that we requested for us to further investigate the issue.

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 2 workings days. Thank you.

 

Best regards,

Michael L.

Intel® Customer Support Technician

 

bashtop
Beginner
701 Views

No any tips at all?

 

Why my  windows cash on error pci express power management ?

Mike_Intel
Moderator
688 Views

Hello bashtop,

 

I am still trying to gather more details for us to investigate the issue. However, you may try the following steps that may help you with the problem.


  1. Try to Set pcie_aspm=off in kernel parameters
  2. If that did not help, may may also try the steps on this link:

https://www.intel.com/content/www/us/en/support/articles/000033529/network-and-io/ethernet-products....

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel® Customer Support Technician


Mike_Intel
Moderator
656 Views

Hello bashtop,

 

I hope you are having a good day. I just want to check if you tried our last recommendations. Kindly update us for us to further investigate the issue

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 2 workings days.


Thank you.

 

Best regards,

Michael L.

Intel® Customer Support Technician


Mike_Intel
Moderator
640 Views

Hello bashtop,

 

I am just sending another follow up if you already tried our last recommendations. 

Since we have not heard back from you, I need to close this inquiry. 


If you need further assistance, please post a new question. 


Thank you.

 

Best regards,

Michael L.

Intel® Customer Support Technician


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