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Network adapter configuration for windows Sleep

kellensun
Beginner
701 Views

Hello,
The network adapter model I use is Intel Ethernet Connection I219-V.
I found that the network connection will be interrupted when windows sleep.
How to configure the network adapter to keep the network connection during windows sleep.
Thanks.

 
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Shaq_Intel
Moderator
658 Views

Hi kellensun,


Thank you for reaching Intel Community support, As for your issue can you describe to me more so i can help you properly.


As the windows already design for all the hardware to goes to sleep when you put the computer to sleep mode. If you wish to run the network or download something at the background, just lock the screen by pressing windows logo + L. It will lock the screen while the background still running.


Shaq_Intel


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Shaq_Intel
Moderator
640 Views

Hi Kellensun,


Good day and I hope everything is great!


This is just a follow up regarding the issue of your reported with us.


If you have additional questions or clarifications, feel free to let us know.


Should there be no response from you, I’ll make sure to reach out within 2 business day.


Let us know if there are any preferred date/time to reach you so that we can revert accordingly. Thanks.


Shaq_Intel


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Shaq_Intel
Moderator
588 Views

Hi KellenSun,


Good day and hope that you are doing well.


This is just a follow up regarding the issue of your reported with us. We know that this is important for you to get it resolved and it is also equally important for us to get you the right solution.


Since we have not seen an update for several days, hence we will proceed with the case closure after 2 business day.


You can still re-open the case by logging into your web portal or replying to this email. 


Please note that if the case is re-opened more than 15 days after closure, a new case will be created with a reference to the original case. 


Shaq_Intel


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