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No Intel(R) Adapters present. I cannot connect to internet by cable. Cannot install Network Adapter driver.

MBjør
Beginner
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Hi, i just reinstalled everything on my old computer, in hoping i could get it to work. (Back to factory settings, deleting everything)

Just encountered my first problem. I cannot connect to internet.

 

Im plugged in with cable and it says it wont connect. I troubleshoot to find the problem.

"Install a driver for your network adapter" it says.

 

Problem found:

"Windows could not find a driver for your network adapter."

 

I went on my laptop, googled for internet driver for Windows 8.1 and found the Intel webside.

https://downloadcenter.intel.com/download/23071/Intel-Network-Adapter-Driver-for-Windows-8-1-

 

I ported it over with a flash drive and tried to run it.

But when I try to install the driver, it says:

"Cannot install drivers. No Intel(R) Adapters are present in this computer."

 

So I googled alittle and found this video.

Now that you talked about Device Manager, i opened it to check it out.

And i couldn't find the tab for Network Adapters.

 

What can i do ?

 

I dont quite remember what was wrong with this PC, and to be honest, I don't know all that much about computers. But if there is like a network card or something, is it possible the its broken ?

 

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AlHill
Super User
1,768 Views

What is the model number of your device/motherboard?

Are you trying to use Windows 10?

What is the model number of your processor?

 

Doc

 

MBjør
Beginner
1,768 Views

My best bet is Z87-G45 Gaming MSI. (?)

If this is not what you were referring to, tell me :p

 

The PC came with Windows 8 back in the day. Before I reformatted it, it had Win10 installed.

Processor are Intel(R) Core(TM) i7-4770k CPU @3.50GHz.

 

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MBjør
Beginner
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As you mentioned motherboard, I searched the motherboard and found Killer E2200 printed on it. And i remember Killer was connected to internet somehow. So i googled it. I found a driver specific for what i had written on the motherboard and it actually worked installing it.

 

Now "Network Adapters" appeared in my Device Manager !

 

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MBjør
Beginner
1,768 Views

I can now browse the web. I think i might have found the solution!

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AlHill
Super User
1,768 Views

Glad you have it working.

 

Doc

 

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