PTP hardware clock none on X710 NIC

[tony666]

I want to enable PTP through onboard X710AT2 NIC,

but it doesn't work after updating lastest driver,

please tell me how? thanks.

My configuration:

．OS name: Ubuntu 23.04

．linux kernel version: 6.4.11

．NIC driver version: 2.23.17

Command: 

．ethtool -T eno2

tony@tony-pc:~/Desktop/i40e-2.23.17/src$ ethtool -T eno2

Time stamping parameters for eno2:

Capabilities:

software-transmit

software-receive

software-system-clock

PTP Hardware Clock: none

Hardware Transmit Timestamp Modes: none

Hardware Receive Filter Modes: none

．ethtool -i eno2

tony@tony-pc:~/Desktop/i40e-2.23.17/src$ ethtool -i eno2

driver: i40e

version: 2.23.17

firmware-version: 8.60 0x8000d4c1 1.3122.0

expansion-rom-version: 

bus-info: 0000:06:00.1

supports-statistics: yes

supports-test: yes

supports-eeprom-access: yes

supports-register-dump: yes

supports-priv-flags: yes

[Devi_Intel]

Greeting Tony666,

Thank you for posting Ethernet Community. I'm here to follow up case as per subject. As per request please refer to the article below for the compatibility of PTP Hardware for the specific model

https://www.intel.com/content/www/us/en/support/articles/000058029/ethernet-products/700-series-controllers-up-to-40gbe.html

We will follow up after 3 business days in case we don't receive a response.

Thank you & Best Regards,

Devi_ Intel

[tony666]

Hi Devi,

Thanks for your reply.

I saw the link you posted,

the content mentions the 710 do not support PTPv2.1, 

so the 710 support PTPv2 right?

I tried to change the same OS to another motherboard,

its onboard network chip  is Intel I225,

when I execute the same command, it shows "PTP hardware clock 0" .

Command：

．ethtool -T enp3s0

Time stamping parameters for enp3s0:
Capabilities:
hardware-transmit
software-transmit
hardware-receive
software-receive
software-system-clock
hardware-raw-clock
PTP Hardware Clock: 0
Hardware Transmit Timestamp Modes:
off
on
Hardware Receive Filter Modes:
none
all

．ethtool -i enp3s0

driver: igc
version: 6.4.11
firmware-version: 1057:8754
expansion-rom-version:
bus-info: 0000:03:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

I want to know why it doesn't work on my onboard X710AT2 NIC,

is it a problem with the newer i40e driver?

[Devi_Intel]

Greeting Tony666,

Apologize on delay as the community string was having some issue to reply the postback comment. As per answering you question as above found that issue with ""PTP hardware clock 0" and new i40e Driver

as per documentation we received This problem is scheduled to be fixed in a future release of the Intel® Quartus® Prime Pro Edition Software.

Thank you & Best Regards,

Devi_Intel

[Devi_Intel]

Greeting Tony666,

Your issue #05969588 is now considered resolved, therefore we are proceeding to close this ticket.

If you have any more questions in the future, please don't hesitate to post a new question, as this thread will no longer be monitored.

Thank You & Regards

Devi_Intel