Problem IProsetMonitor.exe

[JHoki]

Hello

I have problem intel drivers I350-T2 for Microsoft Windows 2012.

Sometime service stop Intel(R) PROSet Monitoring Service.

In event write message:

Log Name: Application

Source: Application Error

Date: 27.01.2016 12:37:37

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: VCS4H.ascon.ru

Description:

Faulting application name: IProsetMonitor.exe, version: 20.3.44.0, time stamp: 0x55c3b29e

Faulting module name: ntdll.dll, version: 6.2.9200.17581, time stamp: 0x5644f0f7

Exception code: 0xc0000374

Fault offset: 0x00000000000e9d19

Faulting process id: 0x1684

Faulting application start time: 0x01d158e1847d87b6

Faulting application path: C:\Windows\system32\IProsetMonitor.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 995224c2-c4d9-11e5-9422-0cc47a31ddf5

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

http://schemas.microsoft.com/win/2004/08/events/event http://schemas.microsoft.com/win/2004/08/events/event">

1000

2

100

0x80000000000000

2490

Application

VCS4H.ascon.ru

IProsetMonitor.exe

20.3.44.0

55c3b29e

ntdll.dll

6.2.9200.17581

5644f0f7

c0000374

00000000000e9d19

1684

01d158e1847d87b6

C:\Windows\system32\IProsetMonitor.exe

C:\Windows\SYSTEM32\ntdll.dll

995224c2-c4d9-11e5-9422-0cc47a31ddf5

How it is possible to solve this problem?

Two servers in a cluster, a problem only in start of service Intel(R) PROSet Monitoring Service.

Whether if problems with operation of drivers of the network interface card are to stop this service?

[SYeo3]

Hi JimyHokins,

Thank you for contacting Intel.

Please try to uninstall then re-install the Intel® PROSet Software. Hope this can help resolve the problem.

Sincerely,

Sandy

[JHoki]

Hi

I make re-install Intel ProSet Software.

On servers install Role Hyper-V 2012.

Service Intel(R) PROSet Monitoring Service start - ok, but only on host not virtual machine.

If I migrate VM with other host Hyper-V, on service is stop error.

The Best Regard

[SYeo3]

Hi JimyHokins,

This issue maybe caused by the driver. Please provide your network card's serial number so I can check the card's version against the driver.

Format of Serial Number: 12-digit 5-digit 6-3digit number

Photo of http://www.intel.com/content/www/us/en/support/boards-and-kits/000005625.html# Lnp Intel Network Card

Sincerely,

Sandy

[JHoki]

Hi Sandy

I have two adapters with two others servers.

Intel Ethernet Server Adapter I350-T2

I350T2V2BLK

A0369F7142AC145ADH47819-001

I have typy network on mb Supermicro X10DRW-i.

Install driver version 12.14.7.0 now.

The Best Regard,Jimy