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Problem updating E810 to NVME 4.60

ArneS
Beginner
417 Views

I own 3 cards: 


2 x E810-XXVDA2

1 x E810-CQDA2

 

On all i am unable to update the NVME firmware to 4.60

After flashing everything looks fine.

But a reboot gives a safeboot violation window with the message that the firmware of the card has been "manipulated".
 

Rollback to 4.50 helps getting rid of the error.

 

Previously i always was able to flash the cards. This behaviour is new since 4.60

What can i do to flash 4.60 or what am i doing wrong?

Thanks for the support in adv. 

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4 Replies
Dineshbabu
Employee
198 Views

Hi ArneS,


Greetings!


Thank you for posting in Intel Community. We sincerely apologize for the delay in our response. We have received your concern and would like to assure you that assisting you is our top priority.

 

Could you kindly let us know if the issue has been resolved, or if you require further assistance from us? Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

 

We appreciate your patience and understanding, and we look forward to hearing from you soon.


Regards,

Dinesh

Intel Customer Support Technician


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ArneS
Beginner
186 Views

Hello Dinesh and thank you for following up this topic.

The issue was solved two driver versions later. 

In fact there was an error with the checksum calculation during the flash process.

 

best regards,

 

Arne   

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IntelSupport
Community Manager
180 Views

Hi ArneS,


Greetings for the day!


I'm happy to hear that the issue has been resolved!

Please confirm can we go ahead and close the case


Regards

Jerome

Intel Customer Support Technician



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IntelSupport
Community Manager
148 Views

Hi ArneS,


Greetings for the day!


Please confirm can we go ahead and close the case


Regards

Jerome

Intel Customer Support Technician


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