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Hi, I have already buy a new motherboard MSI z390 Gaming Edge AC.
Intel(R) Ethernet Connection (7) I219-V.
The transfert rate is very slow, not gigabit, an average at about 20mb to my nas.
I have got also a laptop with onboard the same ethernet card and the average speed is 110 mb.
I try to set up the pc and the laptop cards with the same parameters, and using the the same ethernet cable, but nothing is changed.
I try also to install the latest driver. Than an other version of the offical driver from the MSI support area. The average transfert rate is blocked to 20-25mb.
I attach the txt file generate by the Intel® System Support Utility.
That's the last configuration, but i try different way. Power save, tcp offload, jumpo frame, and all suggested by the net and also microsoft support. Nothing works.
Could it be a problem with the Intel adapter? Could be a bad setting in the controller properties?
Thanks in advance.
Mattia
P.s. I'm sorry my english is not the best.
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Hello mattiazor,
Thank you for posting in Intel Ethernet Communities.
For us to further check the issue, please provide the following details.
- Are you using onboard I219-V for both systems?
- What is your OS and its version?
- Can you share the link of your latest driver?
- Have you tried connecting your laptop on a different connection?
- Have you tried different LAN cables?
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
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The problem was in the 2004 version of windows 10. I rollback to the version 1909 and the pc has started working well again
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Hello mattiazor,
Thank you for the update. Can you also provide the rest of the details that I requested below:
- Are you using onboard I219-V for both systems?
- Can you share the link of your latest driver?
- Have you tried connecting your laptop on a different connection?
- Have you tried different LAN cables?
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
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Hello mattiazor,
We just want to make a follow up on the information that we requested below:
- Are you using onboard I219-V for both systems?
- Can you share the link of your latest driver?
- Have you tried connecting your laptop on a different connection?
- Have you tried different LAN cables?
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
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Hello mattiazor,
I am just sending another follow up on the information that I requested.
Since we have not heard back from you, I need to close this inquiry.
Thank you.
Best regards,
Michael L.
Intel® Customer Support

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