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Problem with Intel 82579V Gigabit Network Driver

RPatr1
Beginner
‎08-12-2018 09:03 AM
12,412 Views

The driver is not working after cold boot / reboot. I've tried different versions of the driver. I've tried so far:

  1. Disabling power saving functions.
  2. https://answers.microsoft.com/en-us/windows/forum/windows_10-networking-winpc/ethernet-connection-on-intel-82579v-gigabit-fails/644ddcbe-9235-4399-8a43-79e4bc7ccc8e Ethernet connection on Intel 82579V Gigabit fails on start-up until I - Microsoft Community

The problem has still persists. Any suggestions?

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AlHill
Super User
‎08-12-2018 01:54 PM
7,974 Views

You can find the latest drivers here: https://ark.intel.com/products/52963/Intel-82579V-Gigabit-Ethernet-PHY Intel® 82579V Gigabit Ethernet PHY Product Specifications

If that does not work, download and run this utility, then attach the results:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Then, one of the Intel support engineers will be able to assist you.

Doc

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RPatr1
Beginner
‎08-12-2018 02:11 PM
7,974 Views
In response to AlHill

SSU Report attached.

In response to AlHill
SSU Report.txt.zip
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idata
Employee
‎08-12-2018 10:39 PM
7,974 Views
In response to RPatr1

Hello DistortedVision,

 

 

Thank you for posting in Intel Wired Ethernet Communities. This is an Ethernet Controller integrated into an ASUS motherboard. Have you checked with ASUS for drivers? We recommend the drivers from the motherboard manufacturer for this type of device. Please let us know if ASUS is able to assist you with this, and if you have any other questions.

 

 

Best regards,

 

Daniel D

 

Intel Customer Support

 

Agent under contract to Intel
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idata
Employee
‎08-19-2018 05:59 PM
7,974 Views
In response to RPatr1

Hello DistortedVision,

 

Have you contacted ASUS, and have they been able to supply the driver? Please let us know if you are still encountering an issue with the 82579V Gigabit Ethernet Controller.

 

 

Best regards,

 

Daniel D

 

Intel Customer Support

 

Agent under contract to Intel
In response to RPatr1
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RPatr1
Beginner
‎08-20-2018 02:39 AM
7,974 Views
In response to RPatr1

I'm unable to resolve the issue. I bought a PCI-E NIC.

Problem resolved.

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idata
Employee
‎08-20-2018 05:44 PM
7,974 Views
In response to RPatr1

Hello DistortedVision,

 

 

Thank you for the reply. Sorry we could not provide a driver to resolve this issue. Please let us know if you have any other questions.

 

 

Best regards,

 

Daniel D

 

Intel Customer Support

 

Agent under contract to Intel
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