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Problem with Intel LAN-Adaper on a ASUS Mainboard

volki
Beginner
436 Views

Guten Tag

Ich betreibe einen PC mit Asus «MB TUF GAMING Z690-PLUS WIFI D4»
Netzwerk ist Kabel-Netz 1 GB (Router/Switch /PC oder Router / direkt PC)
Mit Intel-Treiber (3) i225-V für Intel-Netz-Adapter

Dieses Ethernet macht seit einiger Zeit Probleme. Es fällt aus,  manchmal  immer wieder am gleichen Tag oder auch wochenweise nicht !
Win-11 Hilfe sagt:
Netzadapter neu starten

Innert Sekunden ist das Ethernet wieder da, bis zum nächsten Ausfall

------------------------------------
Das Asus-Board ist auch mit WIFI ausgestattet. Daher den PC über WLAN mit Router verbunden, siehe da kein Ausfall mehr
Ich habe x-Treiber probiert: von ASUS, von Intel, von Microsoft, verschiedene Varianten (alt und Neu)
zB Intel I226 LAN NDISDriver V11438
Original-ASUS-MB-Treiber Intel I225 UWDTPTSDV11328
Asus Intel I225/I226 TSD W11 V11438
Momentan laut Gerätemanager  Intel Ethernet-Controller (3)I225-V mit Treiber Intel 2143

Asus-Support schreibt mir, ich müsse unter anderem den Treiber Intel V1438  installieren
Aber da war ja das Problem auch
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Good day

I am running a PC with Asus "MB TUF GAMING Z690-PLUS WIFI D4"

Network is cable network 1 GB (router/switch /PC or router / direct PC)

With Intel driver (3) i225-V for Intel network adapter

This Ethernet has been causing problems for some time. It fails sometimes again and again on the same day, or not for weeks

Win-11 help says:

Restart network adapter

Within seconds the Ethernet is back, until the next failure

------------------------------------

The Asus board is also equipped with WIFI. So I connected the PC to the router via WLAN and no more failures

I have tried different  drivers: from ASUS, from Intel, from Microsoft, different variants (old and new)

e.g. Intel I226 LAN NDISDriver V11438

Original ASUS MB driver Intel I225 UWDTPTSDV11328

Asus Intel I225/I226 TSD W11 V11438
-----------------------------------------

Currently, according to device manager, Intel Ethernet controller (3)I225-V with driver Intel 2143

-------------------------------------------------------

Asus support writes to me, that I have to install the Intel V1438 driver, among other things

But that Driver had  also the problem

 

Translated with www.DeepL.com/Translator (free version)

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IntelSupport
Community Manager
73 Views

Hi Max,


Greetings for the day!


Thank you for posting in the Intel Community. We sincerely apologize for the delay in our response. We have received your concern and would like to assure you that assisting you is our top priority.

 

Could you kindly let us know if the issue has been resolved, or if you require further assistance from us? Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

 

We appreciate your patience and understanding, and we look forward to hearing from you soon.


Regards

Jerome

Intel Customer Support Technician


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IntelSupport
Community Manager
66 Views

Hi Max,


Greetings for the day!


This is to follow up on the issue you reported with us.

Could you kindly let us know if the issue has been resolved, or if you require further assistance from us? Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

 

We appreciate your patience and understanding, and we look forward to hearing from you soon.


Regards

Jerome

Intel Customer Support Technician


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IntelSupport
Community Manager
57 Views

Hi Max,


Greetings for the day!


This is a final follow up on the issue you reported with us.

Could you kindly let us know if the issue has been resolved, or if you require further assistance from us? Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

 

We appreciate your patience and understanding, and we look forward to hearing from you soon.


Regards

Jerome

Intel Customer Support Technician


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