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idata
Community Manager
1,723 Views

Problem with XL710-Q2 and QSFP Configuration Utility

I have a network adapter XL710-Q2 and I want to use QSFP+ to 4x10G breakout cable.

I need to activate 4x10 mode in NIC, but I cant. When I run ./qcu64e utility, I get a error:

# ./qcu64e /nic=1 /info

Intel(R) QSFP+ Configuration Utility

QCU version: v2.27.10.01

Copyright(C) 2016 by Intel Corporation.

Software released under Intel Proprietary License.

QSFP+ Configuration modification is not supported by this adapter.

I have the latest firmware and drivers:

# ethtool -i eth2

driver: i40e

version: 1.5.16

firmware-version: 5.04 0x800024d0 0.0.0

bus-info: 0000:02:00.0

supports-statistics: yes

supports-test: yes

supports-eeprom-access: yes

supports-register-dump: yes

supports-priv-flags: yes

I attached device photo with serial numbers.

Please help me to resolve this issue.

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5 Replies
idata
Community Manager
88 Views

Hi DSkryabin,

 

 

Thank you for posting your query in Wired Ethernet communities.

 

 

Please share the markings found in front of your XL710 for us to further look into your issue.

 

 

Sharing a site below containing screenshot of Intel(R) Network adapter showing the location of markings for your reference.

 

 

http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000007022.html

 

 

regards,

 

Vince
idata
Community Manager
88 Views

Sorry, I have no other numbers except those which showed in photo in my first message.

Here are photos of both sides of nic.

idata
Community Manager
88 Views

Hi DSkryabin,

 

 

Thank you for sharing the front and back picture of your network adapter, Based on your mac address (00:E0:ED), it belongs to Silicom Ltd. Kindly check with Silicom if they have similar utility to achieve the desired configuration.

 

 

 

regards,

 

Vince
idata
Community Manager
88 Views

Hi DSkryabin,

 

 

We'd like to check if you still need assistance regarding your issue.

 

 

regards,

 

Vince
idata
Community Manager
88 Views

Hi, Vince!

Thank you for you answer. I know that my NIC is by Silicom, but the chipset made by Intel, so I thought that my question is for you. Any way, I didn't find such utility from Silicom, and its so sad.

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