Problem with "Intel(R) Ethernet Connection (7) I219-V

[MansoorAT]

Hello

my network driver stopped suddenly not sure why so i bought a usb network driver 

attached the system support utility scan 

[Mike_Intel]

Hello MansoorAT,

Thank you for posting in Intel Ethernet Communities. 

Before we proceed, let me clarify the main issue is your Ethernet card suddenly stop working? In line with that, let me gather the following details.

1. You are using on-board network card?
2. What is the model of your board or system?
3. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel Customer Support Technicians

[Mike_Intel]

Hello MansoorAT,

I just want to make a follow up on the information that I asked below for me to further assist you.

1. You are using on-board network card?
2. What is the model of your board or system?
3. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel Customer Support Technicians

[Mike_Intel]

Hello MansoorAT,

I am just sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question.

Best regards,

Michael L.

Intel Customer Support Technicians