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Question about Killer E3100U driver version in Device Manager

sean8102
Beginner
1,483 Views

Quick question about the Killer E3100U (the Killer USB type C 2.5Gbps NIC you can get on Amazon).

 

I was wondering what version number should show for the driver in DM after installing the latest driver installer.

This is from the release notes of the driver.

 

notes.png

But this is what I see in Device manager.

 

Screenshot 2023-08-09 055803.pngScreenshot 2023-08-09 055810.png

 

So far everything is working fine including the Killer Control panel stuff. Just curious about this.

 

On Windows 11 BTW

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Jocelyn_Intel
Employee
1,450 Views

Hello, @sean8102  

 

Thank you for posting on the Intel® communities. I will gladly assist you here. 

 

Please, run this utility and attach the report so we can have more information about your killer adapter: 

 

Intel® System Support Utility for Windows. 

 

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file. 

 

Just in case, since this utility provides information about your system, you can send it via Communities DM or I can send an email to the email address associated with your Profile, in case you feel uncomfortable attaching it to the thread. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
1,417 Views

Hello, @sean8102    

 

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
1,399 Views

Hello, @sean8102     

 

As we have not heard back from you, we will proceed to close this thread now. If you need any additional assistance, please submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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