Re:Diego_INTEL mentioned you in Intel Communities

[zhang81]

Hello Diego_INTEL

Thank you for your help.

I am a ultimate user. I want to use Intel(R) PROSet Adapter Configuration Utility to maintenance network.

Intel(R) PROSet Adapter Configuration Utility downloads from https://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.html？.

This software installs on the PC. (desktop)

Intel(R) Ethernet Connection I219-V is on the motherboard of desktop.

Desktop PC made from ASUS。 The name of the manufacturer is ASUS. Model is D320MT-i5B 18213

NIC is Intel(R) Ethernet Connection I219-V.

Best regards,

Zhang81

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您必须在对此电子邮件的任何回复中包含此文本。感谢您的参与。

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[B_Y]

Hi zhang81,

Thank you for posting in Intel Ethernet Communities.

In order to better assist you, we recommend for you to provide below information:

- May I know your OS build for our reference?

- Just to clarify, is the Intel I219-V Ethernet Controller not working at all in Windows 10 or the Ethernet is working in a normal setup?

Note:

Your system manufacturer may have pre-installed the DCH-Compliant Intel® PROSet/Wireless Software on your system to enable OEM-specific features. You should get the latest OEM-specific, DCH-compliant Intel® PROSet/Wireless Software from your computer manufacturer support.

You may lose OEM-specific features if you uninstall DCH-compliant Intel® PROSet/Wireless Software.

Regards,

BY_Intel

Intel Customer Support

[B_Y]

Hi @zhang81,

I hope this message finds you well. I am just sending a follow up if you have any questions from the previous post. If so, please let us know.

Case reference to 05848624, as VLAN 1 is the default native VLAN, it is used for untagged traffic. If you need to pass frames tagged VLAN 1, you will not be able to, by default. The possible solution is to change the default VLAN to another value. Once this is done, VLAN 1 can be passed across the trunk just the same as any other VLAN.

You may need to perform certain configuration at switch, which involved intervlan routing.

The article below may explains on this matter:

https://www.ciscopress.com/articles/article.asp?p=3089357&seqNum=4

Regards,

BY_Intel

Intel Customer Support