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Realtek PCIe GbE Family Controller Event ID 17 from WHEA Logger

Mangos
Beginner
938 Views

With Windows Event Display I get hundreds of Warnings "Corrected Hardware Error" with Event ID 17 from Source WHEA Logger referring to PCI Express Root Port.

If I check the driver it says I have the newest driver and also the device is working properly.

Is ist possible to stop these warnings?

Its an Acer Aspire XC-1660 Notebook

 

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2 Replies
Crisselle_Intel
Moderator
898 Views

Hello Mangos,

 

Thank you for posting in Intel Ethernet Communities. 

 

We highly suggest contacting Acer Support since you are using Acer notebook with Realtek PCIe GbE Family Controller. We regret to inform you that we can only assist you if you have Intel Ethernet adapter on your system that is having an issue. It would be best to contact your manufacturer for further assistance on this matter as it is already out of our scope. 

 

Here is the list of Computer Manufacturer Support Websites

https://www.intel.in/content/www/in/en/support/topics/oems.html

 

Acer Support

https://www.acer.com/worldwide/support/

 

Feel free to let us know if you have additional questions or clarifications. 

 

Best regards,

Crisselle C.

Intel® Customer Support

 

Crisselle_Intel
Moderator
894 Views

Hello Mangos,


Good day!


We are sending this message to inform you that we will now close this request. We hope you'll be able to fix the issue as soon as possible with Acer's help. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.


Have an amazing week and stay safe!


Best regards,

Crisselle C.

Intel® Customer Support


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