Request for "eeupdate64e.efi" File for XL710 Firmware Update

[cheonwoo]

Dear Support Team

I need the "eeupdate64e.efi" file to perform a firmware update on the XL710. Would it be possible to provide this file?

The following link describes a similar request from someone who also needed the eeupdate64e.efi file for the same reason:
https://community.intel.com/t5/Ethernet-Products/EEUPDATE-x710/td-p/1426415?profile.language=ko

I would appreciate any help or guidance on how to obtain this file.

Thank you!

[ManoranjanDas]

Hello cheonwoo,

Greetings for the day! 

Regarding your query, to proceed further, kindly share the following details:

1. Could you please confirm the full Intel Ethernet adapter/controller model?(if possible please share both side image of the intel Ethernet adapter/controller)

2. Kindly confirm whether this Intel Ethernet adapter/controller was shipped with the system or added later.

3. Could you please confirm which operating system you are using on this system?

4. If you have any other concerns, please don't hesitate to share them, we are happy to assist you.

Thank you for using Intel products and services.

Best regards,

Manoranjan

Intel Customer Support Technician

[ManoranjanDas]

Hello cheonwoo, 

Greeting for the Day!

We are currently awaiting your response regarding the case. If you have any queries or require further assistance, please feel free to respond on the community post. We are more than happy to assist you. 

Thank you for choosing Intel products and services. 

Best regards, 

Manoranjan. 

Intel Customer Support Technician 

[ManoranjanDas]

Hello cheonwoo, 

Greetings for the day! 

I hope this message finds you well. 

We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply. 

Best regards, 

Manoranjan.

Intel Customer Support Technician

[ManoranjanDas]

Hello cheonwoo, 

Greetings for the day! 

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. 

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored. 

Thank you for choosing Intel products and services. 

Best regards, 

Manoranjan. 

Intel Customer Support Technician