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I am writing to you because I have been facing a recurring problem since using my Intel® Core™ i7-13700K processor.
Initially, I was fully convinced by the performance of the processor. However, after some time, unexpected system crashes began to occur, feeling like a sudden power outage.
These crashes are happening more frequently and consistently occur under certain workloads, including:
- Compiling large projects in Visual Studio.
- Packing and unpacking large ZIP files.
- Generating new worlds in Minecraft.
To ensure that the problem lies with the processor, I tested it in another system. Unfortunately, the same issues occurred there as well. A reinstallation of Windows also did not solve the problem.
Thank you in advance for your help.
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Hello Thidad
Thank you so much for posting in our Intel communities.
We understand that you are having an issue with your system, as you were having crashes when using the Intel® CoreTM i7-13700K processor.
Furthermore, for the troubleshooting steps, you have tried to install your processor on another motherboard, but the issue still persists.
In regards to that, please provide the following details below so we may be able to further analyze the troubleshooting step that you have performed:
- Complete model of the other motherboard:
- BIOS version installed on the other motherboard:
Thank you, and have a great day ahead!
Best regards,
Carmona A.
Intel Customer Support Technician
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Hello Thidad,
We are checking in to see if you already have the details that we need in order to further analyze the troubleshooting steps that you have performed.
- Complete model of the other motherboard:
- BIOS version installed on the other motherboard:
Thank you, and have a great day!
Best regards,
Carmona A.
Intel Customer Support Technician
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Hello Thidad,
We are checking in with you on the shutdowns or BSOD issues that we have, as we have not heard any response from you.
Thank you, and have a great day!
Best regards,
Carmona A.
Intel Customer Support Technician
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Hello Thidad,
We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.
Thank you, and have a great day ahead.
Best regards,
Carmona A.
Intel Customer Support Technician

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