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EBend1
Beginner
218 Views

The local firmware of the XXV710-DA2 does not work with “unqualified” SFP.

We need to work at 25 Gb/s connected to a Network Equipment for 5G.

We are trying to use a couple of SFP28 by NEC with a single Fiber and different frequencies.

The local firmware reported the SFP28 as “unqualified” and does not work.

It works with other SFP28 types but unfortunately not with the one we need.

 

It was possible to bypass such test in the SW driver with other adapters.

Could you please help to do the same job with this XXV710-DA2 adapter ?

 

Thank you,

Enrico

 

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3 Replies
Michael_L_Intel2
Moderator
73 Views

Hello EBend1,

 

Thank you for posting in Intel Ethernet Communities. 

 

For me to further assist you, let me gather the following details.

 

1)    Please provide the link of the SFP28 cable (NEC).

2)    Please provide the serial number or part number of the NIC for us to identify if this is retail or OEM unit. Kindly open the link below on where to locate the markings. https://www.intel.com/content/www/us/en/support/articles/000007022/network-and-i-o/ethernet-products...

3)    What is the firmware version used?

4)    What is that network equipment?

5)    And also, please clarify the statement “We are trying to use a couple of SFP28 by NEC with a single Fiber and different frequencies.” 

 

If you have questions, please let us know.

 

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

Michael_L_Intel2
Moderator
73 Views

Hello EBend1,

 

Just want to make a follow up on the information that we asked for us to further assist you.

If you have questions, please let us know.

 

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

Michael_L_Intel2
Moderator
73 Views

Hello EBend1,

 

Sending another follow up on the information that we requested.

If you have questions, please let us know.

 

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

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