I currently have two Intel NICs teamed as Team # 0.
I'm trying to break the team to use each adapter independently, however, when I try to configure the team via "Intel(R) Advanced Network Services Virtual Adapter" I get a vague error, "GetTeamInfo failed" and the "Settings" tab is empty.
I've tried running the ProSetCl command line tool and it tells me there is no Teams installed.
I've also tried uninstalling the "Intel(R) Advanced Network Services Virtual Adapter" adapter and get a different error message "Teams cannot be removed if a virtual NIC is bound to the team. Remove the virtual NIC before deleting the team." As far as I can tell there is no virtual NIC installed on my machine.
How can I force the removal of the Team # 0 adapter so that I can use the individual NICs separately? I appreciate any help/guidance you can provide.
- Network Adapters
Thank you for posting at Wired Communities. Please refer to below website for the steps on how to remove the virtual NIC.
Hope the information helps.
Thanks for your help. I went through and looked for phantom adapters per the instructions, but there weren't any, and I'm unable to remove the Team (which is my issue) so I can't get past step 2. Additionally, I can't seem to find any virtual NICs but I still get the error about removing virtual NICs before deleting the Team when I try to uninstall the Intel ANS Virtual Adapter. Are there instructions anywhere that describe how to manually remove an Intel Team and/or find virtual NICs? Where in the registry is the Intel ANS Virtual Adapter uninstall checking for virtual NICs?
I reinstalled the drivers with the same version as was installed, which was successful. I tried a newer version and it gave me errors saying the current driver cannot be upgraded (seems a little odd drivers are upgradeable). After the reinstall I was able to uninstall the physical network adapters from the device manager which automatically removed them from the Team. Unfortunately I still cannot uninstall the Intel(R) Advanced Network Services Virtual Adapter, it gives me the same error "Remove the virtual NIC before deleting the team". So while I was able to break the team I still cannot uninstall the virtual adapter.
No I haven't, the physical NICs are built on to the motherboard, but the virtual NIC (which I can't find) seems to be the root of the problem, at least according to the uninstall dialog when I try to remove the Intel(R) Advances Network Series Virtual Adapter.
Thank you for the confirmation. I was thinking in case you can remove the CT desktop adapter(that is a standalone NIC based on the name appeared in device manager) to un-install. By the way what is the driver version and operating system?
Thank you for the information. Intel CT desktop adapter supports Windows 2012, you may refer to our website below:
If you are not able to upgrade the previous version 18 to the latest version, please try to upgrade version 18 to other driver versions (not immediately to latest version 22.6) as stated in the website :
e,g lower version such as 18.5 then to 19.0 and so on. Please do let me know the result. Thank you.
Just to double check, as I understand you mentioned you did not see the Phantom adapters but have you tried the steps:
To remove phantom adapters:
- Close Windows* Device Manager.
- Select Start > All Programs > Accessories > Command Prompt, and enter the following commands:
- set devmgr_show_nonpresent_devices=1 and then press ENTER
- start devmgmt.msc and then press ENTER
- From the Windows* Device Manager menu, select View > Show hidden devices.
- Expand the Network Adapter tree, delete the adapters that are no longer installed by right clicking the gray network adapters and select Uninstall.
- Close the Device Manager and reboot your system.