Ethernet Products
Intel® Ethernet products and technologies
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
3972 Discussions

Unable to load driver for 800 series Network Adapter

chomar
Employee
392 Views

Hi,

I have a problem to load driver for Intel Corporation Device 1592. I downloaded and tried ice-1.5.8 and ice-1.6.4 , but I have the same issue:

Build steps:
cd ice-1.x.x/src
make
insmod ice.ko

user@ubuntu:~/ice-1.6.4/src$ sudo dmesg
[ 3639.799117] ice: Unknown symbol devlink_port_type_eth_set (err 0)
[ 3639.799188] ice: Unknown symbol devlink_unregister (err 0)
[ 3639.799482] ice: Unknown symbol devlink_register (err 0)
[ 3639.799505] ice: Unknown symbol devlink_port_type_clear (err 0)
[ 3639.799536] ice: Unknown symbol devlink_free (err 0)
[ 3639.799883] ice: Unknown symbol devlink_port_unregister (err 0)
[ 3639.800240] ice: Unknown symbol devlink_alloc (err 0)
[ 3639.800409] ice: Unknown symbol devlink_port_register (err 0)
 
user@ubuntu:~/ice-1.6.4/src$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.4 LTS
Release: 18.04
Codename: bionic

 

 

 

0 Kudos
3 Replies
Crisselle_Intel
Moderator
375 Views

Hello chomar,


Thank you for posting in Intel Ethernet Communities. 


We are sorry to hear that you are unable to load driver for 800 series Network Adapter. Before we proceed checking your query, kindly confirm if your are representing an End-Customer or is this for personal use?


Awaiting to hear from you soon. 


We will follow up after 3 business days in case we don't receive a response.


Best regards,

Crisselle C.

Intel® Customer Support



chomar
Employee
355 Views

Hi.

I forgot command "modprobe ice" before installing driver. We can close this topic.

 

Crisselle_Intel
Moderator
335 Views

Hello chomar,


Thank you for the update.


We will now proceed with closure as per your request. If you may have any other inquiry in the future, just feel free to post a new question as this thread will no longer be monitored.


May you have a great day and stay safe!


Best regards,

Crisselle C.

Intel® Customer Support


Reply