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MDirk
Beginner
1,142 Views

Unable to update Intel x710-DA2 firmware to 6.01 on UCS C220M4 w/ VMware 6.5U2

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I upgrade the 10G NIC via Cisco HUU v4.01a but it still reports version 5.05. I then ran the Intel NVM update tool for VMware 6.5 and it reports Update not available. What can I attempt next, the NIC is currently dropping random traffic.

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1 Solution
idata
Community Manager
98 Views

Hello Mikedirks,

 

 

Thank you for posting in Intel Wired Ethernet Communities. Please confirm that the X710-DA2 Ethernet adapter is a retail Intel adapter. If this is a Cisco OEM adapter the NVM update utility is not designed to work with it. Check with Cisco support for any firmware updates if this is the case.

 

 

To further investigate this issue please provide the following:

 

esxcli network nic get -n output

 

Dmesg output

 

vmkernel.log

 

 

If you have any questions please do not hesitate to ask.

 

 

Best regards,

 

Daniel D

View solution in original post

5 Replies
idata
Community Manager
99 Views

Hello Mikedirks,

 

 

Thank you for posting in Intel Wired Ethernet Communities. Please confirm that the X710-DA2 Ethernet adapter is a retail Intel adapter. If this is a Cisco OEM adapter the NVM update utility is not designed to work with it. Check with Cisco support for any firmware updates if this is the case.

 

 

To further investigate this issue please provide the following:

 

esxcli network nic get -n output

 

Dmesg output

 

vmkernel.log

 

 

If you have any questions please do not hesitate to ask.

 

 

Best regards,

 

Daniel D

View solution in original post

idata
Community Manager
98 Views

Hello Mikedirks,

 

 

Please let us know if this is a retail Intel adapter. If you no longer need assistance, or already found help from the OEM please inform us.

 

 

Best regards,

 

Daniel D
idata
Community Manager
98 Views

Hello Mikedirks,

 

 

If you have any questions please let us know.

 

 

Best regards,

 

Daniel D
MDirk
Beginner
98 Views

Cisco made an unlocked firmware and used the Intel firmware update tool to install it. The have had several requested for firmware 6.01 so it suppose to be added to their UCS HUU tool with the next update.

Thanks for your help.

Michael

idata
Community Manager
98 Views

Hello Mikedirks,

 

 

Thank you for the update. Hope the firmware update is released soon. If you have any other questions please do not hesitate to contact us.

 

 

Best regards,

 

Daniel D
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