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Use rate 1Gbps on X520 SR2

vietnv26
Beginner
983 Views

How to use rate 1Gbps on X520 SR2 ?
I setup mode autonegotiation on X520 SR2 and use 2 receiver Intel daul rate 1G/10G. When i plug receiver into port 10Gb on my router, Its work. But when plug receiver into port 1G, It doesn't work, the lamp does not light.

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5 Replies
Mike_Intel
Moderator
965 Views

Hello vietnv26,


Thank you for posting in Intel Ethernet Communities. 


For us to further check and investigate the issue, please provide the following details.


  1. Are you using a PCIe card or onboard X520 network card?
  2. What is the brand and model of your system?
  3. What is the brand and model of your cable and module?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


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vietnv26
Beginner
961 Views

1. I use a PCIe card, X520 SR2

2. Computer use main board Gigabyte W480M VISION W

3. Cable: optical cable Single mode 1310mm , 2 core, 5m

module: intel FTLX1471D3BCVI31

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Mike_Intel
Moderator
927 Views

Hello vietnv26,


Thank you for the quick response. Base on the link below, you are using a validated module FTLX1471D3BCVI31.


https://compatibleproducts.intel.com/ProductDetails?activeModule=Intel%C2%AE%20Ethernet#


Can you send a picture or the network card on both sides focusing on the markings for us to validate the card?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


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Mike_Intel
Moderator
894 Views

Hello vietnv26,


I hope you enjoyed your weekend. I just want to make a follow up on the information that we requested for us to further assist you.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days.


Thank you.


Best regards,

Michael L.

Intel® Customer Support Technician


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Mike_Intel
Moderator
860 Views

Hello vietnv26,

 

I am just sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 


If you need further assistance, please post a new question. 


Thank you.

 

Best regards,

Michael L.

Intel® Customer Support Technician


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