VLAN Configuration not Persisting across reboots in W10 Enterprise LTSC x64

[TeideHPC]

VLAN configuration is not persisting for my I210 on-board ethernet controller. This means I have to reconfigure the NIC every time I reboot.

We have tried it with versions 27.8 (https://www.intel.la/content/www/xl/es/download/18293/764809/intel-network-adapter-driver-for-windows-10.html) and the latest 28.2 (https://www.intel.la/content/www/xl/es/download/18293/intel-network-adapter-driver-for-windows-10.html) with the same result.

With the previous version of windows and 27.8 if it worked. We have upgraded since different security bugs were fixed and are facing this problem.

Any recommendation?

[Faez_Intel]

Hi TeideHPC,

Good day and thank you reaching to the Intel Community Support.

For your inquiry, may I know what is the OEM manufacturer of the onboard ethernet controller that you are currently using?

Also, may I know if you are running the same VLAN configurations throughout the different versions that you have tested?

Thanks,

Faez_Intel

[TeideHPC]

Hi Faez_Intel,

Intel(R) I210 Gigabit Network Connection is the description of the network adapter in W10.

I am applying the same VLAN configuration as before but without success.

Regards,

TeideHPC.

[Faez_Intel]

Hi TeideHPC,

Good day. Thank you for the details.

Please kindly help to gather the SSU logs for us to analyze further on the issue. Refer the link below on how to gather the logs:

How to get the Intel® System Support Utility Logs on Windows*

Also, may I know if you are using a desktop/laptop and what is the make of it?

Thanks,

Faez_Intel

[Faez_Intel]

Hi TeideHPC,

Good day. This is a follow up on this thread. Please kindly provide the details from the previous inquiry

Do let us know if you have any other questions.

Thanks,

Faez_intel

[Faez_Intel]

Hi TeideHPC,

I hope you're having a wonderful day. Since we haven't heard from you for quite some time, we will proceed with the closure of the thread..

If you want to continue support, please reply to this community thread and we will reopen your case or create a new one so that we can continue to support you.

 Thanks,

Faez_Intel