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VLAN Virtual Adapters - Windows 10 1903 - Disappeared

We utilise virtual VLAN adapters to connect to different VLANs - and create these using powershell. We have a problem whereby these Virtual Adaptors seem to vanish after reboots.

 

The only way to get them back is to remove them using powershell (which also seems to error but then lets you re-implement them again).

 

OS - Windows 10 x64 1903 - Fully up to date

Drivers - Intel 24.2 NIC drivers - Latest available.

 

Does anyone else experience this issue or know how to resolve this permanently?

 

Thanks!

 

commands used below :-

 

PS C:\WINDOWS\system32> Remove-IntelNetVLAN

cmdlet Remove-IntelNetVLAN at command pipeline position 1

Supply values for the following parameters:

ParentName[0]: Intel(R) Ethernet Connection (2) I219-LM

ParentName[1]:

VLANID[0]: 401

VLANID[1]: 0

VLANID[2]:

Remove-IntelNetVLAN : Failed to remove one or more of the specified VLAN IDs.

At line:1 char:1

+ Remove-IntelNetVLAN

+ ~~~~~~~~~~~~~~~~~~~

  + CategoryInfo     : InvalidOperation: (:) [Remove-IntelNetVLAN], Exception

  + FullyQualifiedErrorId : Error executing cmdlet.,Intel.PowerShell.Network.VLAN.RemoveIntelNetVlan

 

----------

 

PS C:\WINDOWS\system32> Add-IntelNetVLAN -ParentName "Intel(R) Ethernet Connection (2) I219-LM" -VLANID "401,0"

Caption        : Intel(R) Ethernet Connection (2) I219-LM - VLAN : VLAN401

Description      : Intel(R) Advanced Network Services Virtual Adapter is used for advanced features like teaming and virtual LAN

InstallDate      :

Name          : {697E7734-D2AE-4E74-8FD6-69B616B97E10}

Status         :

CreationClassName   : IANet_VLAN

SystemCreationClassName : Win32_ComputerSystem

SystemName       : PICO-244D

VLANNumber       : 401

DeviceStatus      : 0

DeviceStatusString   : Disabled

Parent         : Intel(R) Ethernet Connection (2) I219-LM

ParentID        : {365347C7-DA25-4B63-B0D6-766A04783884}

ParentName       : Intel(R) Ethernet Connection (2) I219-LM

ParentType       : 0

StatusInfo       : 4

VLANID         : 401

VLANName        : VLAN401

PSComputerName     :

Caption        : Intel(R) Ethernet Connection (2) I219-LM - VLAN : Untagged

Description      : Intel(R) Advanced Network Services Virtual Adapter is used for advanced features like teaming and virtual LAN

InstallDate      :

Name          : {E70E508C-6F83-4922-A0C3-489A5092212E}

Status         :

CreationClassName   : IANet_VLAN

SystemCreationClassName : Win32_ComputerSystem

SystemName       : PICO-244D

VLANNumber       : 0

DeviceStatus      : 0

DeviceStatusString   : Disabled

Parent         : Intel(R) Ethernet Connection (2) I219-LM

ParentID        : {365347C7-DA25-4B63-B0D6-766A04783884}

ParentName       : Intel(R) Ethernet Connection (2) I219-LM

ParentType       : 0

StatusInfo       : 4

VLANID         : 0

VLANName        : Untagged

PSComputerName     :

 

 

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Hello IDepa11,

 

Thank you for posting in Intel Ethernet Communities. Kindly provide the following details for us to check on your query.

1.) System Support Utility log of your system. This will allow us to check your Adapter details and configuration. Kindly refer to the steps below.

a- https://downloadcenter.intel.com/product/91600/Intel-System-Support-Utility

b- Open SSU.exe

c- Mark the box "Everything" and then click "Scan".

d- When finished scanning, click "Next".

e- Click on "Save" and attach the file to a post.

2.) Is this a newly updated OS? If yes, does the issue only appear after the update?

3.) Have you tried the driver provided by the board vendor?

4.) Please share the return value for Get-IntelNetVLAN.

You may refer to this link for the Intel® PROSet for Windows PowerShell* Software

https://www.intel.com/content/www/us/en/support/articles/000023545/network-and-io.html

5.) Please also share how may units are having this issue.

 

Looking forward to your reply.

 

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

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Hello IDepa11,

 

Good day!

 

Please provide the requested information for us to check on your query. In case you have additional questions on this matter, please let us know.

 

Awaiting to your reply.

 

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

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Hello IDepa11,

 

How are you today?

 

Please be informed that we will now proceed closing this request since we haven't received any response from our previous follow up. Should you have any other concern or assistance needed in the future, please do no hesitate to post a new question.

 

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

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