WOL is not working.

[LucasKim]

OS: windows11 pro

Network adapters: Intel(R) Ethernet Controller X550

I want to be able to turn on the powered off computer with WOL.
I've set up all the settings, and I've set up the bios.
But it's not working

WOL works well on computers that use different network cards. With the same setup

Does the network card I'm using not support WOL?

Or have I done something wrong?

[Poojitha]

Hi LucasKim,

Thank you for posting query in community portal.

Could you please provide the system details to check and help you further.

Regards,

Poojitha

[LucasKim]

Hi Poojitha

I don't know what you want, so I just capture it and send it.
If you need any other information, please request it

Thank you.

[Poojitha]

Hi LucasKim,

Thank you for sharing the details. Kindly allow us some time to check and provide you an update.

Regards,

Poojitha

[Poojitha]

Hi LucasKim,

Greetings for the day!

Apologies for any inconvenience caused. Your patience during this time is greatly appreciated.

I would like to request you to go though the below document to get the complete WOL details.

https://www.intel.com/content/www/us/en/support/articles/000005793/ethernet-products.html

Thank you for your attention, and we look forward to hearing from you soon.

please don't hesitate to reach out to us. We are more than happy to provide you with any information or support you may require.

Regards,

Poojitha

[LucasKim]

Hi Poojitha

10-Gigabit Ethernet adapters

Wake-on-LAN isn't supported on Intel® Ethernet 10-gigabit adapters.

I read what you told me
According to the part I copied above, 10g doesn't support WOL, right?

Well, I can't help it. Thank you for your help

[Poojitha]

Hi LucasKim,

Greetings for the day!

I would like to confirm that the Wake-on-LAN feature is not supported on Intel® Ethernet 10-gigabit adapters. We understand that this may impact your requirements, and we apologize for any inconvenience this may have caused.

If you require any further details or assistance with alternative settings, I kindly request you to reach out to your OEM for further analysis and guidance.

If you have received the information we provided, please confirm so that we can proceed with closing the case.

If you have any additional questions or require further assistance, please do not hesitate to reach out to us. We are committed to providing you with the support you need.

Thank you for your support and understanding.

Regards,

Poojitha

[LucasKim]

Yes, I checked. Thank you for your kind guidance.