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Wake On Lan not working on Intel Ethernet 1219-V

jero3000
Beginner
813 Views

Hi,

 

I'm trying to configure the Ethernet controller to enable the Wake On Lan feature. Everything looks correct at BIOS, but also the controller configuration looks correct. However, I'm unable to wake up the computer by sending the corresponding magic packet.

 

I attach a log file with the details.

 

Thanks,

Regards.

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4 Replies
Mike_Intel
Moderator
780 Views

Hello jero3000,

 

Thank you for posting in Intel Ethernet Communities. 

 

For us to further check the issue, please provide the following details.

 

  1. Are you using onboard I219-V or a PCIe card?
  2. What is the brand and model of your board/system?
  3. What is your OS?
  4. Is the WOL working before it is this a brand new system?
  5. Kindly provide the link of your network driver.
  6. Please share screenshots of the issue and/or settings that you have.

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel® Customer Support 

 

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jero3000
Beginner
767 Views

Hi Michael,

 

I'm using onboard I219-V. I think the rest of the information requested is available on the log file attached in my first post, which is the result of running the Intel System Support Utility. Anyway, I already fixed the issue and I share the cause here to help other people.

 

The solution: disabling the Windows fast startup make thes WOL feature to work again:

jero3000_0-1666715744359.png

Thanks.

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Mike_Intel
Moderator
758 Views

Hello jero3000,

 

Thank you so much for sharing the fix and we are glad that you have fixed the issue. As for the case that we crated, we will close this now and if you need assistance again, please post a new question.


Thank you and stay safe.

 

Best regards,

Michael L.

Intel® Customer Support 


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Mike_Intel
Moderator
729 Views

Hello jero3000,

 

Before closing the case, we just want to inform you that we have already noted and documented fix that you shared and this will be helpful to other customers and also would like apologize for asking some information that was already in the SSU and we appreciate your kind cooperation regarding the matter.


Thank you and stay safe.

 

Best regards,

Michael L.

Intel® Customer Support 


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