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Wake on lan not available on intel X710 Controller (ASROCK WRX80 Creator Motherboard)

ubunonymount
Beginner
1,067 Views

Hello,

 

I've got the problem that wake on lan does not work on my computer.

I have an AMD Threadripper ASROCK WRX80 Creator Motherboard with 2x Intel Ethernet Controller X710 for 10GBASE-T.

 

Nor in the advanced settings, neither in the powermanagement section I can set wake on lan.wake-on-lan_missing_advanced-tab.JPG

wake-on-lan_missing_powermanagement-tab.JPG

 

In BIOS the option "wake on lan" is set to "enabled" on both network adapters.

But why does it not work?

 

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3 Replies
Irwan_Intel
Moderator
1,031 Views

Hi ubunonymount,


Thank you for reaching out to the Intel Ethernet Communities. 


In order to assist you better, please provide the following information:


1) Could you please let us know the operating system you are using?


2) For assistance with setting up and enabling the WOL (Wake On Lan) function in BIOS, we recommend contacting Asus Support. They have a helpful guide available at: [Motherboard] How to set and enable WOL (Wake On Lan) function in BIOS. You can find it here https://www.asus.com/support/FAQ/1045950


Intel article related to WOL: https://www.intel.com/content/www/us/en/support/articles/000005793/ethernet-products.html


3) It would be helpful if you could share the PBA (Part Board Assembly) of the adapter. You can refer to the link below to locate the PBA number. The PBA is a 6-3 digit number found at the end of the serial number and helps us identify if you are using an Original Equipment Manufacturer (OEM) or retail version of the Intel Ethernet Adapter.

https://www.intel.com/content/www/us/en/support/articles/000007022/network-and-i-o/ethernet-products.html



Regards,

Irwan_Intel


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Irwan_Intel
Moderator
981 Views

Hi ubunonymount,


I'm just checking in to see if you've had a chance to review our previous post. Please inform us if you have any additional questions or concerns.


Regards,

Irwan_Intel


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Irwan_Intel
Moderator
938 Views

Hi ubunonymount,


Kindly note that as we have not received any response from our previous follow-ups, we will be closing this request. 

If you have any more questions in the future, please don't hesitate to post a new question, as this thread will no longer be monitored.


Regards,

Irwan_Intel


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