We are getting pocket loss error on this interface X710-DA4 and part number is EX710DA4G1P5. How to resolve the issue? what are the logs required to resolve the Issue? How to upgrade driver and Firmware version in Unbuntu 14.04 operating system.
Thank you for posting in Intel Ethernet Communities. Please provide further information below for us check first:
1) What is the tool you used to see the packet loss?
2) Run the command ethtool –i to show the driver, firmware version and other information
Looking forward to your reply to better assist you.
Intel Customer Support Technician
Under Contract to Intel Corporation
Please let us know if you still need assistance. Please provide the tool used to record packet loss and the "ethtool -i <interface>" output, so we can further assist you. Let us know if you have any questions.
Intel Customer Support