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NG6
Beginner
1,604 Views

We are getting pocket loss error on this interface X710-DA4 and part number is EX710DA4G1P5. How to resolve the issue? what are the logs required to resolve the Issue? How to upgrade driver and Firmware version in Unbuntu 14.04 operating system.

 
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3 Replies
WhyeBee_T_Intel
Employee
17 Views

Hi NG6, Thank you for posting in Intel Ethernet Communities. Please provide further information below for us check first: 1) What is the tool you used to see the packet loss? 2) Run the command ethtool –i to show the driver, firmware version and other information Looking forward to your reply to better assist you. Best Regards, Whybe T Intel Customer Support Technician Under Contract to Intel Corporation
Daniel_D_Intel1
Employee
17 Views

Hello NG6, Please let us know if you still need assistance. Please provide the tool used to record packet loss and the "ethtool -i <interface>" output, so we can further assist you. Let us know if you have any questions. Best regards, Daniel D Intel Customer Support
Daniel_D_Intel1
Employee
17 Views

Hello NG6, Please let us know if you have any questions. Best regards, Daniel D Intel Customer Support