Ethernet Products
Intel® Ethernet products and technologies
3877 Discussions

What is the difference between the two products?

Fishingrod
Beginner
401 Views

LAN Card Model : E1G42ETBLK

 

There are two products of the same model.

However, the product design is different.

Device names recognized by the computer are also displayed differently.

What's the reason?

 

If you install a LAN card no heat shield and connect to the BIOS, your PC stops.

 

0 Kudos
1 Solution
Mike_Intel
Moderator
391 Views

Hello Fishingrod,


Thank you for posting in Intel Ethernet Communities. 


Upon further inspection, the card in a red box in the picture that you sent is an OEM unit from Dell.

This is also the reason why it lacks other identification like the Intel sticker and if yo are having issues with this card,

we recommend that you contact Dell since it is an OEM card.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


View solution in original post

4 Replies
Mike_Intel
Moderator
392 Views

Hello Fishingrod,


Thank you for posting in Intel Ethernet Communities. 


Upon further inspection, the card in a red box in the picture that you sent is an OEM unit from Dell.

This is also the reason why it lacks other identification like the Intel sticker and if yo are having issues with this card,

we recommend that you contact Dell since it is an OEM card.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Mike_Intel
Moderator
384 Views

Hello Fishingrod,


I hope you are having a good day. We just want to check if you are now talking to Dell for more details about the network card.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Fishingrod
Beginner
379 Views

I did not contact Dell.

Thanks for your answer.

Mike_Intel
Moderator
373 Views

Hello Fishingrod,


Thank you for the update. Do you still have clarifications regarding this thread?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Reply